Apple Savings Account - Quicken Import throws OL-221-A Error
Trying to import downloaded Apple savings qfx throws OL-221-A error. The file imports fine in Quicken for Mac. Any ideas on how to fix this?
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I have the save issue.1
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Same issue. I really wish Quicken and Goldman would get web connect working for Apple Savings and Apple Card.
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Me too
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Hello All,
Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.
We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached in order to contribute to the investigation.
While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.
We apologize for any inconvenience! Thank you.-Quicken Jasmine
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Me too. Here's the details from the connection log:
==== OSU End (20230501/17:32:18) ====
20230501 17:33:26: Not all required fields present. Object: BANKACCTFROM missing tag: BANKID
20230501 17:33:27:
20230501 17:36:39: Not all required fields present. Object: BANKACCTFROM missing tag: BANKID
20230501 17:36:39:1 -
p.s. - I created the account in Quicken as an offline savings account.
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@Quicken Jasmine Any update on when this may be resolved?1
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Having the same issue as everyone else here. Quicken for Windows R48.18.
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Following this hoping to see that a fix is in our future.
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So how long do we think this will take to fix?
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Hi all, if you are still experiencing this, please go to help> report a problem and upload a sanitized file so we can further assist you. Thanks!
Quicken Janean
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Now May 31st. Any progress? Thank you.
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Same issue here, two months in a row. Manually entering transactions is getting old...2
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tried this today. The QFX for Apple Card works fine. But the QFX for Apple Savings gives the error still.
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I am unable to upload a sanitized file. I tried to add the QFX file to the upload. I am also unable to find Apple Savings as a supported institution when I try to use add account. What is the progress on this 1 month old issue?
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it wouldn’t let me upload the QFX either so just did the sanitized file along with all the logs which I’m assuming would have the error details Quicken needs.
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As mentioned above(unfrostedpoptart) the QFX file is missing the BANKID tag. When I hacked the QFX file and put in <BANKID> with the routing number 124085082, the error message changed to "Quicken is currently unable to verify the financial institution information for this download. Please try again later." I called the Apple Savings support line and explained this issue to them and they are passing it on to their technical people. The solution would appear to be that Quicken should obtain financial institution information on Apple Savings and that Apple Savings needs to add the BANKID field to the QFX file. Is Quicken in communication with Apple Savings (Goldman Sachs)?
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Thank you for this; your efforts are much appreciated. Can't imagine that Q is not in contact with GS…but, you never know!
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Following this thread as I'm having the same error. I'm able to import Apple Card transactions with the QFX file but getting error OL-221 B from the Apple Savings (GS) QFX file.
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I am also having the same issues. Like others have pointed out it appears the Bank field is blank and there are problems with how its imported into Quicken.
I tried using Quick* to open the other format offered by Apple. It also did not open and returned a similar error. It looks like the FI code for both Quicken and QB has not been updated to include Apple's Savings. As such the issue is probably on Apple's End.
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So two problems need to be resolved. Apple must export the routing number as the <BANKID>, and Quicken needs to add 18940 as a recognized <INTU.BID> for Savings accounts or needs to assign a new one to them.
When I add my routing number as the <BANKID> and change my <INTU.BID> to the one from Bank of America (the only other QFX I have to compare), I can start importing the transactions.
Quicken for Windows User Since 2005, IT Support Professional with 18 years of experience.
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So how do we make these changes ourselves? Thank you
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same problem, really like this to be resolved
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Following to be updated once this is resolved.
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following
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Following
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This issue is NOT on Q’s list of known issues, FYI.
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Apple Savings QFX files work in Quicken for Mac, as reported in this thread.
Apple Savings QFX files work in third-party app YNAB, as reported in a thread here:
Why does Quicken not fix Quicken for Windows? We're all paying for a subscription to Quicken. Not handling Apple Savings QFX files in Quicken for Windows has been unresolved for over four months! I am very disappointed with this lack of support.
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