R52.xx - Enter Valid Date after download transactions [Edit33]

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Answers

  • Dogfart
    Dogfart Quicken Windows Subscription Member

    October 17, 2023 and still having the issue. No worries though… a minor inconvenience. R52.33 and counting…

  • BBG
    BBG Member ✭✭✭✭
    edited October 2023

    They claimed it will be fixed in R53?

    +1 that R52.33 and this annoying error is ongoing. No worries about the spurious error but it suggests something about competency - be it communication, QA testing, programming, whatever. From Community history this is not the first time of 'enter a valid date' errors.

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Not sure what your concern about competency is. The Moderator said a fix is expected in one of the R53.XX versions but you are comparing it to the just released R52.33? R53.XX has not yet occurred.

    Quicken Classic Premier (US) Subscription: R60.15 on Windows 11 Home

  • BBG
    BBG Member ✭✭✭✭
    edited October 2023

    FWIW a question mark is meant suggest 'I think' not 'I know' because their responses are all over the community…and there are many posts about this in parallel. Some have been merged others seemingly not.

    I have 40+ years in IT from core development to senior management - not relevant excepting for my 'attitude'. They have made this exact same error before. It is pretty basic stuff. Breaking it and fixing it more than once is pretty ordinary. I have been reporting it for months into what has been a black hole. other issues - try taking a screen shot while the 'enter valid date' or most other errors pop up. It seems to disable screen shots - although I have not tried every way that MS makes that possible. Adding a screen shot to the error? Not possible either. Pretty special as far as I am concerned….

  • kevin17@
    kevin17@ Member ✭✭✭

    Like @BBG, I too have decades of IT development & deployment and share the "attitude". For me, it's simple - I want a stable, well performing product. Since the new business model, there's a steady stream of updates adding features of questionable value, and routinely introducing bugs (new & repeated) worsening the user experience. Now customers are spending more time search Community boards for shared experiences, workarounds and bug status (this thread is just one example). And don't forget, we receive emails from CEO claiming "huge progress" and Marketing boasting "tips" for really basic stuff. Look - I'm ok with subscription services, providing company sustained revenue. But should QK continue the course, the customers will not!!

  • khpostma
    khpostma Member
    edited October 2023

    [Removed - Rant]

  • dan11
    dan11 Member ✭✭
    edited October 2023

    [Removed - Sarcasm]

  • Pat Marshall
    Pat Marshall Quicken Windows Subscription Member ✭✭✭✭
    edited October 2023

    I am not so concerned about when it will be fixed, but my confidence in Quicken management has sunk to a new low. [Removed - Rant]

  • hmharden
    hmharden Quicken Windows Subscription Member
    edited October 2023

    All dates are downloading in correct format, but I still get the pop up.

    At end of download from brokerage account. Fidelity.

    Most recent Quicken updated; latest verson of Windows. New Lenovo

    Please don't give me a long list of instructions like uninstalling, etc. I won't do it; Quicken should fix. Started with latest update.

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭

    See the posted Alert which states that a fix has been identified and is planned for release in one of the version R53.XX updates: ONGOING! 10/16/23 Enter Valid Date Error after Download Transactions for Investment Accounts (QWin).

    Quicken Classic Premier (US) Subscription: R60.15 on Windows 11 Home

  • Leon Pink
    Leon Pink Member ✭✭✭
    edited October 2023

    Using Quicken Classic, Business & Personal, R52.33, build 27.1.52.33, on Windows 11 Home. Been a user since 1984 and have seen many issues pop up over the years. They usually resolve themselves in 1 -3 months. I guess this issue is breaking records for them. The simple solution, just click on OK and it goes away. Yes, it is a pain to see it, but I have got to believe they haven't put an intern on the problem to find the solution so it must be more involved than we think.

    Therefore, anxiously waiting for Version R53+1. I'm just happy it only takes place with my brokerage accounts at TD Ameritrade. I have a bigger problem with my Fidelity accounts as I am unable to upload my activity and Fidelity is blaming Quicken.

    Don't you just love it when everyone points to someone else? Sit back, relax, just hit the OK button and move on.

  • JeffAR
    JeffAR Quicken Windows Subscription Member ✭✭

    I've experienced The "Enter a Valid Date" message also. I've submitted three reports under "Report a Problem" over the past month. I never received a response back. Today I called customer support. I mentioned multiple times to pull up me report submissions. I could tell he could find them or did not have access After about 30 minutes on the line he was told by someone to have me run the Validate and Repair File program. That didn't work. I decided to look at this community sight and of course found that Quicken is aware of the issue and a fix is in the works. I should have looked here first, my error. Howeve, you would think that Customer Support would have access to issues being worked on and the ones I submited through my account.

  • Bobbo
    Bobbo Quicken Windows Subscription Member ✭✭✭

    Re: Leon Pink's comment. FWIW, I have not had any problems with Fidelity. Go figure.

  • tbf47
    tbf47 Quicken Windows Subscription Member ✭✭✭✭
    edited October 2023

    [Removed - Off Topic/Rant]

    Windows 10 * Quicken Premier user.

    Quicken user since 198x something. Started with Quicken for DOS 5.X

  • JonBike
    JonBike Quicken Windows Subscription Member ✭✭
    edited October 2023

    This is ridiculous that Quicken can't fix this "issue". Yes, I can just click OK, but I shouldn't have to take that extra step.

    [Removed - Rant]

  • sjrily
    sjrily Member ✭✭

    Same issue for some time now. I don't have any account with auto-reconcile turned on, and I get this message for most of them (definitely for investment accounts). I thought at first it was related to another reconcile issue I'm having (manual reconcile window pops up even though I have "reconcile using online balance" selected for all accounts), but I get the "enter valid date" error message regardless of whether I try to reconcile or not - after clicking the "done" button.

  • kevin17@
    kevin17@ Member ✭✭✭

    The irony is, while the bug itself is trivial, it's a constant reminder to a sizable part of the customer base of an inept and/or apathetic Quicken. I've seen it near daily for ~60 days now.

  • markjrenna
    markjrenna Quicken Windows Subscription Windows Beta Beta

    I'm using Quicken for windows B63.12

    When I accept a downloaded transaction in the register I get a pop up as shown.

  • tnmats
    tnmats Member ✭✭✭
    edited October 2023
  • markjrenna
    markjrenna Quicken Windows Subscription Windows Beta Beta

    No one else sees this?

  • Greg_the_Geek
    Greg_the_Geek Quicken Windows Subscription SuperUser ✭✭✭✭✭
  • markjrenna
    markjrenna Quicken Windows Subscription Windows Beta Beta

    Not fixed.

  • markjrenna
    markjrenna Quicken Windows Subscription Windows Beta Beta

    Sadly they don't fix the obvious and never add anything we really want.

  • tbf47
    tbf47 Quicken Windows Subscription Member ✭✭✭✭
    edited October 2023

    [Removed - Rant]

    Windows 10 * Quicken Premier user.

    Quicken user since 198x something. Started with Quicken for DOS 5.X

  • EDacho
    EDacho Quicken Windows Subscription Member ✭✭
    edited October 2023

    [Removed - Off Topic]

  • BBG
    BBG Member ✭✭✭✭

    Are there any competing products that are not so buggy, responsive to fixing problems, and can import QDF files?

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    @markjrenna - might check the version

    .. Help —> About Quicken

    I'm using Quicken for windows B63.12

  • leishirsute
    leishirsute Quicken Windows Subscription Member ✭✭✭✭

    I see this error every time I select Accept All downloaded transactions. I started seeing the issue when I updated from R49.33 to R52.33. Is Quicken getting buggier?

    Deluxe R60.15, Windows 11 Pro

  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I'm not sure if Quicken is getting buggier, but minor annoying and widespread bugs are certainly taking longer for Quicken to fix. Problems like this one should have been caught in pre-release testing.

    The "Enter a valid date" message is spurious. You can simply click on OK and move on. If you don't want to see it, click on an already-accepted transaction - not the last one - in your Transaction List (register) before clicking on Accept All or Done.

    Quicken has acknowledged this issue and posted an Alert here

    QWin Premier subscription
This discussion has been closed.