R52.xx - Enter Valid Date after download transactions [Edit33]

rbridges01 Member ✭✭✭
edited September 15 in Investing (Windows)

Getting "enter Valid Date" dialog box after auto update on investment accounts. Clicking ok bypasses, the message. Happening after latest update.

Best Answers

  • Quicken Janean
    Quicken Janean Administrator, Moderator admin
    edited October 2 Answer ✓

    Hi All, I am sorry for the delayed response, but in case you did not see my post earlier, there is a plan for a fix to be released in a R53 patch. I don't have a date for when that will be available so please check here for that update. Thank you for your continued patience. I am also creating an alert, so keep an eye out for that.

  • Quicken Kristina
    Quicken Kristina Moderator mod
    Answer ✓

    Hello All,

    Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

    A fix for this issue is planned and should be included in a future release (R53). Though we do not currently have an ETA, you can bookmark this Community Alert to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

    Thank you!

    (Ticket# 10502884/CTP-7680)

  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
    edited October 6 Answer ✓

    This is a known issue. A Moderator has said that a fix is planned for R53.XX patch and that means it will be sometime this month….just don't know which patch and when yet.: Re: R52.xx - Enter Valid Date after download transactions [Edit33].



  • bmbass
    bmbass Member ✭✭

    I have also seen this when just accepting downloaded DIV transactions. It has happened across multiple investment accounts and happens anytime the downloaded DIV is accepted.

  • jersey42
    jersey42 Member ✭✭

    Same thing happens for me after R52.19. In my case:

    1. I download investment transactions
    2. Press "Accept All"
    3. All transactions are accepted, then I get the "Enter a valid date" error box.
    4. I press "OK" and everything is fine.

  • Rodo
    Rodo Member ✭✭

    Exact same story here. It doesn't seem to affect or hurt anything other than just the inconvenience of clicking OK on the little window box.

  • sjlorenz
    sjlorenz Member ✭✭

    I am also now getting the same message after the recent update.

  • Michael Sloss
    Michael Sloss Member ✭✭✭

    Same here.

  • cdennett
    cdennett Member ✭✭✭

    Got it when updating investment accounts and credit card accounts.

  • irvserve
    irvserve Member ✭✭

    looks like a common issue after the latest program update. Does Q support monitor this thread? Does somone have to contact them?

  • Jim_Harman
    Jim_Harman SuperUser ✭✭✭✭✭
    edited September 8

    [edit] @Quicken Anja has already weighed in on this issue.

    Forum Moderators sometimes review issues discussed here and refer them to Development, but if you want Quicken to work on a problem, I recommend you contact Support via phone.  Be sure the support agent understands the problem and gives you a ticket number for future reference.

    You should also use the Help > Report a Problem menu in Quicken to submit the issue online. In your submission, be as clear and thorough as possible. Reference the ticket number and provide a link to this discussion. Provide step by step instructions to reproduce the problem. You will not get a response to an electronic submission, but they say they review and prioritize the submissions. 

    Updates on problems that Quicken has acknowledged are posted at the link below

    Quicken never says when a problem is expected to be resolved.


    QWin Premier subscription
  • irvserve
    irvserve Member ✭✭

    there's a new update to the program today that looks like it fixes the issue. R52.20

  • Jim_Harman
    Jim_Harman SuperUser ✭✭✭✭✭

    @irvserve have you observed that R52.20 fixes this problem?

    All the Release notes say is it fixes "issues causing application errors/crashes"

    QWin Premier subscription
  • miklk
    miklk SuperUser, Windows Beta Beta

    This Enter Bug not fixed yet in R52.20 HotFix

  • ericloew1
    ericloew1 Member

    Same problem here. On the latest quicken subscription release.

  • Quicken should provide a way to revert back to an older release. Seems like every time they fix something they break something else. Poor quality control and software testing. Never seen so many releases and bug fixes in a product that one would think should be stable by now.

  • Having the same issue. Very annoying. Have the most recent update R52.20 and no change.

  • Having the same issue after Quicken updated to R52.20. Every account that has downloaded transactions ends with 'Enter a Valid Date' once you accept them. Tried to Validate the file and it came back with no errors. Need a patch for this.

  • Cyclist
    Cyclist Member ✭✭✭


  • Ted Gallagher
    Ted Gallagher Member ✭✭

    Similar for me: This seems to have started after updating to R52.19 which I think was yesterday. It does not occur with all my investment accounts; Schwab seems to work fine, but Vanguard throws the date error. Today's update to R52.20 did not solve.

    I also have accounts at Fidelity but there have been no downloaded transactions since this started so I don't know if they are affected.

  • Bananabowl
    Bananabowl Member ✭✭
    edited September 9

    After installing the latest update to R52.20, I have a new error message that occurs after finishing accepting downloaded transactions from my brokerage. After all of the transactions are completed, when you select the "Done" button to make the list of accepted transactions go away, a warning message pops up stating "Enter a valid date".

    [Merged Post]

  • Bione
    Bione Member ✭✭✭
    edited September 9

    Today I downloaded R52.20. When accepting Fidelity dividend transactions in two accounts I would get "Enter a Valid Date" popup message. Have never seen before.

    [Merged Post]

  • M  C
    M C Member
    edited September 9

    I am having the same error after the R52.20 install for Fidelity and Schwab accounts.

    [Merged Post]

  • imdcareys
    imdcareys Member ✭✭✭✭
    edited September 9

    @ Joseph John Can you see this request? It would help to know, since it appears there have been zero views since it was posted.

    QW H, B, & RP - v52.28

  • Charlie@
    Charlie@ Member ✭✭✭
    edited September 9

    After recent update last week, when I accept a downloaded transaction in an investment account I get a little popup that says "enter a valid date". Anyone know why this is happening? On QD Windows.

    [Merged Post]

  • MartyKing
    MartyKing Member ✭✭
    edited September 9

    Me too! Getting an alert "Enter a valid date when opening an investment account after the last software update

    [Merged Post]

  • felding
    felding Member ✭✭
    edited September 9

    me three

    [Merged Post]

  • Backpacker
    Backpacker Member ✭✭
    edited September 9

    Same here when accepting Vanguard brokerage transactions.

    [Merged Post]

  • irvserve
    irvserve Member ✭✭

    Whoops. although i thought the .20 released fixed it, today i was still receiving the same error. both for Fidelity and UBS files.

    It appears we'll have to wait for another release to fix it.

    By the Way, the help desk first had me run the "super" validate routine, which took quite a while. It did no good.