Getting "enter Valid Date" dialog box after auto update on investment accounts. Clicking ok bypasses, the message. Happening after latest update.
Hello All, Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this. We will be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation. It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.
While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better. We apologize for any inconvenience in the meantime! Thank you.
(CTP-7680)
Hi all, I have heard back and there is a plan to release a fix in a R53 patch. We do not have an ETA for when this will be released but you can check here when the release will be available. Thank you for your continued patience. I am sorry that this has been ongoing for as long as it has.
[updated 10/1]
Observation/workaround for this issue:
This is a spurious error message. Everything is downloaded correctly and all you need to do is click OK. But if you don't want to see the message you can take these steps:
If you want to use Accept All, select an existing transaction in the transaction list, not one in the downloaded transactions area or the transaction at the bottom of the list, before clicking on Accept All.
With either of these sequences I do not get the "Enter a valid date" dialog.
THIS IS STILL A BUG THAT QUICKEN NEEDS TO FIX.
Hi All, I am sorry for the delayed response, but in case you did not see my post earlier, there is a plan for a fix to be released in a R53 patch. I don't have a date for when that will be available so please check here for that update. Thank you for your continued patience. I am also creating an alert, so keep an eye out for that.
Hello All,
Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.
A fix for this issue is planned and should be included in a future release (R53). Though we do not currently have an ETA, you can bookmark this Community Alert to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.
Thank you!
(Ticket# 10502884/CTP-7680)
This is a known issue. A Moderator has said that a fix is planned for R53.XX patch and that means it will be sometime this month….just don't know which patch and when yet.: Re: R52.xx - Enter Valid Date after download transactions [Edit33].
This particular issue is a nuisance, you are correct. But to many of us it's a sign of a larger problem with the software, issues with fundamental problems that have never been addressed and are touted as selling point of the software.
To me the most glaring example is mobile Quicken and it still not working correctly (and damages your desktop data). To this day it still has issues of corrupting your deskop data. The feature was introduced years ago but never gets fixed even though the feature is loudly touted in advertising (justifiably). But if it's sold as a feature, it should at least not do any harm but it does.
Griping and piling on about a small issue is, like @Kevin5 said earlier, "screaming at traffic". Pointless, sure. But long time users like me are tired of too many "workarounds", heavily advertised features that don't work right (or worse damage things) and have never been fixed or lack of testing with bugs coming back after being squashed in earlier updates.
Are you employed or in any way connected to Quicken? This type of stuff is becoming the norm and not the exception. I communicated with a Microsoft analyst. I was told the Q code was old and needed updating. This has been going steadily down hill for 18 months or so. Your recommendation is to keep hitting our heads against a brick wall?
I personally think we have been very patient. [Removed - Disruptive]
I am not affiliated with Quicken, nor with their prior owner Intuit. I’ve been using Quicken since the very beginning and participate in beta testing. I have reported many problems over the years even long ago when it required a phone call. Service and product improvements have greatly increased.
I would only request and suggest that if you have problems with the product that you should remain on topic and record those problems elsewhere. This thread is about this problem and this problem is insignificant and likely will be resolved in the near term because it is irritating. I welcome ranting and raving on significant problems on their appropriate threads. I do that as well.
I am a software engineer and have been one for many years. The problem with the "Enter a valid date" dialog is very likely that the loop to "Enter All" iterates one too many times and so tries to enter a blank transaction with no date. To see this for yourself, blank out the date on the bottom empty row and click "Enter" to see the same error dialog. The fix ought to be simple. That software support hasn't released this simple fix is concerning.
Quicken "Classic" for Windows R52.28 - Dedicated User since 1996
Reminder of EASY work around:
Just click on any existing entry in register before you click Accept All and you won't get the error message.
Any time now I accept a downloaded investment transaction - dividend, reinvest dividend, etc., after I accept, I get the dialog box shown below which says "Enter a valid date". I click OK, yet nothing appears incorrect and the transaction is accepted - it's like it's a nag message. I assume this is some sort of bug?
I am on the latest version of Quicken Premier (as you can see by the updated logo). It happened on the prior release as well, as I only got the new release yesterday. But it does not seem specifically tied to a release - ie, it did not start happening as soon as a new release was installed, as far as I can remember (I could be wrong - I may not have gotten a download for awhile).
PS - I just tested, this happens on other data files as well, so it's not data file dependent.
Now, two weeks later and issue continues. When will this error be resolved?
See the post from @Quicken Janean near the top of this discussion. She says a fix is expected in R53.
That would normally be sometime in October.
Same here. VERY annoying!
Same error here. Only occurs when I accept multiple downloaded transactions at once. Mine was with Vanguard accounts, but I see other financial institutions listed here as well. I can accept the transactions one by one without any error messages. It appears to be an issue accepting the downloaded transactions. Probably trying to validate a null entry at the end of the valid transactions ….
I seriously doubt that validating or super validating the file will do anything for this problem! It certainly appears to be a problem with the validation of the downloaded transactions being accepted, not the existing data file!
@Yaxman and others
Try selecting an existing transaction before doing your Accept All. That should eliminate the bogus Enter a valid Date message.
@Jim_Harman I tried that early on with this problem, selecting 1 transaction and doing an 'Accept' vs. a 'Accept All' - I still get the invalid date error every time.
I don't mean a transaction in the downloaded transactions area. Do you get the message after clicking once on a transaction that has already been accepted in the register, not the blank one at the bottom, then clicking Accept all? I don't.
[Removed - Disruptive]
Ah, I have not tried that, I will! I should get some downloads soon from 1st of the month
Just tested Jim_Harmon's suggestion…no error. Good call, Jim.
That said, to me, one extra keystroke is no big deal as long as the numbers are accurate.
I'll try Jim_Harmon's suggestion on Mon.
I just checked back on this issue. At the end of a month I will get about 10 Fidelity reinvest dividend transactions all at once in one particular account. I just tried accepting them individually and then hit "Done" when I was finished. I still got this error.
@Bione
Did you use the workaround for this issue, which is posted near the top of this discussion? It is
If you want to use Accept All, select an existing transaction in the transaction list, not one in the downloaded transactions area or the blank transaction at the bottom of the list, before clicking on Accept All.
'Enter valid date' pop-up displayed in two of five different updated Fidelity Investment accounts after I clicked 'Accept All' transactions. Issue started today after installation of R52.28, Build 27.1.52.28.
happens with Fidelity accounts as well
Issue occurring in R52.28
Same here. When I click Accept All for downloaded investment transactions, a pop-up error message appears with "Enter a valid date." The cursor is in the date field of the next blank entry, and the date appears normal. This only happens with investment transactions, and it has started doing this recently. I have version 52.28 Quicken for Windows Subscription, Build 27.1.52.28. I have done the validate file with no issues reported.
The simplest "workaround" is to click OK in that little dialog.
👍️The gnashing of teeth over this issue has been a sight to behold.
Erroneous call to enter a date.
[Merged Post]
Erroneous call to enter a valid date. No new transaction pending.
known bug ..
I've been getting the "Enter valid date" error after 'Accept All' downloaded transactions ONLY to Charles Schwab investment accounts that I added to Quicken in the beginning of September.
The error doesn't happen with any other institutions/downloads.
