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RaviBank
RaviBank Quicken Windows Subscription Member ✭✭
edited August 31 in Download, Add/Update Accounts (Windows)

For the past 2 days I have been unable to update any

Quicken Online.JPG

online accounts. See image for the error.

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Best Answers

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Answer ✓

    Hello @RaviBank,

    First, I suggest that you sign out of your data file completely and then sign back in. In doing so, you will refresh the registration token for your Online Connected Services.

    Please follow the steps below in order to do so.

    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out 
    6. Sign back in using your Quicken ID (email) and password 

    I hope this helps!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • RaviBank
    RaviBank Quicken Windows Subscription Member ✭✭
    Answer ✓

    Yes, signing completely out of the Quicken data file, using Jasmine's instructions, was the solution.

Answers

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Have you restarted/rebooted your computer recently?

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Answer ✓

    Hello @RaviBank,

    First, I suggest that you sign out of your data file completely and then sign back in. In doing so, you will refresh the registration token for your Online Connected Services.

    Please follow the steps below in order to do so.

    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out 
    6. Sign back in using your Quicken ID (email) and password 

    I hope this helps!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • RaviBank
    RaviBank Quicken Windows Subscription Member ✭✭

    That did the trick. Thank you!

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    https://community.quicken.com/discussion/comment/20446661#Comment_20446661

    Please clarify which suggestion fixed the issue for you…the computer reboot or signing in as a different user? It can be helpful to others who view this thread.

    Quicken Classic Premier (US) Subscription: R60.15 on Windows 11 Home

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    edited July 29

    Hello @RaviBank,

    I am happy to hear that the issue was resolved!

    As stated by @Boatnmaniac, it would be really helpful to know which answer resolved the issue for you! It is useful for other users that may be experiencing this issue!

    Thanks!

    -Quicken Jasmine

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  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Signing out and back in has long been known to remedy the bogus "10 minutes" message. That message should be changed to provide the actual remedy.

    Quicken user since version 2 for DOS, now using QWin Premier (US) on Win10 Pro.

  • RaviBank
    RaviBank Quicken Windows Subscription Member ✭✭
    Answer ✓

    Yes, signing completely out of the Quicken data file, using Jasmine's instructions, was the solution.

  • jordanal
    jordanal Quicken Windows Subscription Member ✭✭

    Thanks @RaviBank,

    Your solution/instructions at the top of the thread fixed the same error for me, as well.

    Cheers,

This discussion has been closed.

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