Downloads from Schwab have date off by one day

Bananabowl
Bananabowl Quicken Windows Subscription Member ✭✭
in Download, Add/Update Accounts (Windows)

For at least two weeks, any transactions that I download from Schwab (brokerage) are date stamped for one day prior to the actual transaction date.

Comments

  • Tom Young
    Tom Young Quicken Windows Subscription SuperUser ✭✭✭✭✭

    This has been going on for at least 3 weeks at this point. Quicken acknowledged the problem yesterday, officially.

    https://community.quicken.com/discussion/7955108/new-8-14-24-charles-schwab-downloading-transactions-using-yesterdays-date

  • mjmagruder59
    mjmagruder59 Quicken Windows Subscription Member ✭✭

    It's been a month now…. It's still happening. What's up?

  • Tom Young
    Tom Young Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @mjmagruder59

    It's been a month since Quicken acknowledged the problem, two months since the problem began. It's very frustrating.

  • mjmagruder59
    mjmagruder59 Quicken Windows Subscription Member ✭✭

    I've talked to Schwab and was told that Quicken made changes in the past with took away their (Schwab's) viewability into the data going back and forth during the download transactions process. Schwab told me that they would love to help correct the problem, since they are the first to hear the complaints. So far, Quicken has not helped.

    WAKE UP, Quicken!!! Schwab is ready to help!!!

  • Bananabowl
    Bananabowl Quicken Windows Subscription Member ✭✭

    This is still an issue for me. Happens every time I download transactions from Schwab. Since I downloaded transactions successfully from Schwab for about 25 years without having this problem, it seems like it should be fixable. What happened?

  • mjmagruder59
    mjmagruder59 Quicken Windows Subscription Member ✭✭
    https://community.quicken.com/discussion/comment/20454432#Comment_20454432

    Quicken got bought out and they don't cooperate with others anymore. See my previous comment.
    Schwab does not have access to the data going back and forth, so they cannot diagnose the problem.

  • Wil
    Wil Quicken Windows Subscription Member ✭✭

    Still waiting for this to be fixed. Any updates or progress in the 5 weeks since this was posted?:

    https://community.quicken.com/discussion/7955108/new-8-14-24-charles-schwab-downloading-transactions-using-yesterdays-date

  • Grandma5
    Grandma5 Quicken Windows Subscription Member

    This error in my downloads is very annoying. Please get it fixed!

  • murrymck
    murrymck Quicken Windows Subscription Member ✭✭
    edited October 19

    [Removed - Rant/Speculation] Why is this taking so long. Should we be talking to Schwab?

  • Nlmbrd
    Nlmbrd Quicken Windows Subscription Member ✭✭

    I am having similar problems with Schwab but no one (Schwab or Quicken) can help

  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin

    Hi All, This issue has been resolved. Please let me know if you are still experiencing this issue. Thanks!

    Quicken Janean

    Make sure to sign up for the email digest to see a round up of your top posts.

  • mjmagruder59
    mjmagruder59 Quicken Windows Subscription Member ✭✭
    edited November 21

    I take it back… I just did a one transaction download and the MATCH took. I didn't have to correct it.

    Good job!

  • Bananabowl
    Bananabowl Quicken Windows Subscription Member ✭✭

    This issue appears to be fixed for me, as I had one transaction download from Schwab today, and it had the correct date.

    Thank you for the support.

  • mjmagruder59
    mjmagruder59 Quicken Windows Subscription Member ✭✭

    Yep! All looks good now. I thought it was still a problem after that last update, but it seems to be ok now!

Categories