Nordstrom Card Account

koch1948
koch1948 Quicken Mac Other Member
edited November 20 in Download, Add/Update Accounts (Mac)

I still cannot download data from my Nordstrom Card Account. Using Quicken Classic Premier Version 7.10.1 for macOS 15.1.1

Any suggestions?

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Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓

    Hello All,

    Please be aware that there is currently a known issue occurring with Nordstrom Card Account which has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @koch1948,

    What exactly is occurring? Are you receiving any error codes or messages? When did this issue begin?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • koch1948
    koch1948 Quicken Mac Other Member

    After November 3rd, the Nordstrom VISA card would no longer download. There was an error code, but I do not have that error code anymore as I disconnected that VISA card from my download. Each time I try to reconnect the Nordstrom VISA card, I receive a message:

    "There was an error downloading information about Nordstrom Card Account. Please try again later."

  • Evita
    Evita Quicken Mac Subscription Member ✭✭

    having the same issue

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓

    Hello All,

    Please be aware that there is currently a known issue occurring with Nordstrom Card Account which has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • MKr
    MKr Quicken Mac Subscription Member

    Same.

  • MLSTOWE
    MLSTOWE Quicken Mac Subscription Member

    I have the same issue, now going on for two weeks. I have tried downloading the information in both a QFX and CSV file and Quiken says files are not readab;e.

  • dshew
    dshew Quicken Mac Subscription Member

    same issue

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello All,

    This issue continues to be worked on, though we do not have an ETA for resolution.

    Please refer to the Alert linked in my previous response for updates.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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