Schools First FCU (QWIN)
Answers
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Same here, although my SF accounts have been getting an error since May or June, but it was still downloading until I tried today. I've been using quicken for almost 20 years, of which I've probably spent 100 hours problem solving…but there are no alternatives.
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Just an FYI.
Schools First seems to be washing their hands of any accountability. When you report a Quicken problem send you preformatted e-mail response stating they "don't support third party software" and point the customer back to Quicken.
I really don't know of any other third party financial software that is as robust as Quicken.
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Hello All,
There is now an alert for various error codes with Schools First Federal Credit Union. You may follow this link to access that alert where I suggest bookmarking it for all further updates.
I apologize for any inconvenience caused in the meantime.
-Quicken Jasmine
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Wed - Nov 27. Contacted Schools First and they took a report. Spent over an hour with a Quicken Rep trying to force downloads to no avail. No connection being made as Schools First was not responding with a handshake request as they typically do. Quicken Rep thought it was a Quicken problem. It's been 5 days - no results. Should Quicken take this seriously? Well tummies are full and Black Friday is over, we can get to work and fix the connection issue.
Windows 10 PC - CC-503
[Merged Post]
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[Deleted - Duplicate Post]
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Hello @riteguy,
I merged your post with the current discussion on the issue you're encountering. It is a known issue that is already in work. While we do not currently have an ETA, I recommend bookmarking the Community Alert linked in the post quoted below, since any updates, once available, will be posted to that alert.
Thank you!
Quicken Kristina
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Mean ol' Monday so I called SchoolsFirst to see if there was any good news. No ETA as of yet. Based on the conversation with the rep I'm not the only one calling them.
I would agree with @Hoppy6970 that this started on 11/26 or 11/27 [Removed - Speculation]0 -
This morning I noticed a new build was released on the Windows side, so I was SPECULATING that maybe the CC-503 error that has been going on for about a week now with SchoolsFirst would be fixed by R60.15, but no such luck. Still going strong.
Oh well… at least R60.15 didn't ask me for my password.
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This did occur in the past. Once again, unable to update my accounts. Quicken says login info is wrong. Same credentials I've always used. Works fine thru login on internet and in app. Just did another Quicken program update today thinking it was solving this problem. Nope! Come on Quicken. Fix this!
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Hello All,
Thank you for joining this thread to share that you are also experiencing this issue. I advise bookmarking the alert that I previously shared so that you can remain up to date on any new information.
I apologize for the inconvenience and frustration caused.
-Quicken Jasmine
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I have bookmarked the other update, but there are no updates since original post. Still having issues. Quicken update today did not resolve issue. We are going on almost a week without connectivity. Not great at end of the month attempting to reconcile accounts.
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I am having the same issue as other people, says login info is incorrect.
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Updated to the latest version of Quicken this morning. Still getting the CC 503. No go so far. I am downloading CSV files to keep my accounts current.
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