Quicken Currencies exchange rate CAD/US is very wrong
Is suddenly not close to accurate tonight for whatever the reason is
most likely a bug with Currencies exchange rate download
It shows 1.35278 while to be close to reality it should show 1.4372
Bad weekend for the USD ??? or extremely good weekend for the CAD
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Having the same Issue this morning Dec 21 2024. Send a "Report a Problem", (I've done that) however you never hear directly back on the reports.
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I'm noticing that Quicken Classic For Mac here on my end still shows USD/CAD exchange rate at 1.352738 when it's currently 1.4373. It clearly hasn't been updated in a while even though I've tried to force it to update by using the Currency List window.
Any ideas/suggestions? I'm using the Canadian version of Quicken For Mac.
[Merged Post]
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I too am having this issue and just posted a new thread not realizing this was already posted. When can we expect a fix to this? There's a huge discrepancy between the actual current exchange rate and what Quicken is showing us.
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Hello All,
I am sorry to hear that you are all experiencing this issue. If you don't mind, would you please provide screenshots of what you are seeing? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.
Thank you!
-Quicken Anja
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Screenshot, the CAD/USD rate should be around 1.43xx not 1.35xx
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@Gilles9 Thank you for the screenshot!
I will be forewarding this to the proper channels for further investigation. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation.
It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.
While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.
We apologize for any inconvenience in the meantime! Thank you.-Quicken Anja
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done
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Thank you!
-Quicken Anja
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Hello again,
Just letting you all know that this issue has been reported to our Development and Product teams for further investigation and resolution, though we do not currently have an ETA available at this time.
We apologize for any inconvenience in the meantime! Thank you.
(CBT-506)-Quicken Anja
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The work around on the Mac version is to click on Window dropdown, select Currency and you can manually override the exchange rates. is a good source for current exchange rates.
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