1) Open file dialog every startup 2) no automatic backups, manual backup reminders

aw42pc
aw42pc Member ✭✭

Windows 10 - Quicken Classic Business & Personal R60.18 27.160.18 Canada

I enabled OneDrive in Windows (using a local data storage backing i.e. not cloud only) which had the effect of moving the contents of my Documents folder to a new local storage location on my desktop computer. This new location syncs to the cloud.

Since then I have two issues:

1 - Every time I start Quicken it asks to open the data file which is now in the new local location i.e. F:\Storage\OneDrive\Documents\Quicken\QDATA.QDF

I have reinstalled Quicken but the symptom continues, it does not "remember" the new location.

2 - Every time I now end Quicken, it does not make nor remind me to make a backup before closing. The preference settings are:

Automatic local backups - Backup after running Quicken: 1 times If I choose the Open/Change backup directory links, it opens the correct local storage location.

Manual backup reminder - Remind me after running Quicken: 1 times

Instead the program just exits.

Please advise.

Regards,
Art Wiens

Comments

  • Arctic Hare
    Arctic Hare Quicken Windows Subscription SuperUser ✭✭✭✭

    Quicken is not compatible with OneDrive. The Quicken data file should be saved to a local (non-network, non-cloud) storage location and that location should not be synched to another location using a tool such as OneDrive.

  • aw42pc
    aw42pc Member ✭✭
    edited January 2

    Thanks for your reply however I read several other questions/replies where it was stated troubleshooting was occurring with developers and patches were being issued trying to resolve various OneDrive related issues. Did they give up trying to make it work properly? Is it stated somewhere that "OneDrive is not compatible"?

    I can grudgingly accept that it is not compatible, but why doesn't it not at least "remind" me to make a backup before exiting if it can't do so automatically?

    Regards,

    Art Wiens

  • Arctic Hare
    Arctic Hare Quicken Windows Subscription SuperUser ✭✭✭✭

    If you search for posts on One Drive here in the community and do a similar Google search, you'll find many discussions of this issue. Considering all that information, is there a way to make it work? Perhaps, but you are increasing your risk of corrupting your data file. Some people have said it works OK if one pauses synchronizing when using the data file. That sounds complicated and risky to me. If you are determined to make it work, I recommend you research this thoroughly. And then, it is an "at your own risk" approach.

    What is your rationale for wanting to have your Quicken data file in a OneDrive folder? If your objective is to access the file from more than one PC, then that is definitely a risky thing to attempt. If it is purely for backup, then I suggest you save your Quicken data file in a folder that is not synchronized and then have Quicken save backups to a folder that is synchronized or use another backup scheme. For example, I have a lot of data to backup, so I use Veritas System Restore to maintain a full system image, creating new base images monthly and incremental images daily. The images are saved to local drives (internal and USB attached). There are many other backup schemes that could be employed.

    One of the complications with saving your active data file to a OneDrive folder is that Quicken syncs your data to the cloud even if you turn off mobile/web. So, in effect, you end up with two synch processes running in parallel. If you combine that parallel synch with an open - continuous write - database… there is potential for catastrophic results, including unrecoverable corruption of your data file.