Quicken Classic for Win - OL-295-A Errors at Vanguard

Jim_Harman · February 22

FYI, even though Quicken still can't connect to Vanguard, it somehow updated my account balances correctly. So, it uses a different method to update account balances apparently.

Share prices for publicly traded securities are updated by Quicken's quote provider when you update quotes. This is independent of the connection to Vanguard. Thus you Vanguard account balances will still be up to date as long as there were no transactions that affected the share balances.

Patrick T Williams · February 22

Jim, thanks for the info.

mbrown0812 · February 22

I too am unable to connect to my Vanguard accounts and I am running Quicken classic for windows

nmestanas · February 22

Done yesterday.

https://community.quicken.com/discussion/7960293/new-2-21-25-vanguard-ol-295-a-and-error-16503

CommonSenseEngineer · February 22

I came across this thread after dealing with the same issue for several days. It's great to see that both Quicken and Vanguard recognize the problem. As an IT professional, I understand that these things happen. I'll wait a week or so before trying again.

Carlos G. · February 22

I'm having the sameOL-295-A issue with Vanguard. It began earlier this week.

JohnM1940 · February 22

My OL-295-A problem started Friday/ On Thursday no issue

matthahn · February 22

Following.

gnash99 · February 22

Same issue…following

AllenK · February 22

And like so many others, I too cannot download from my Vanguard accounts. So many download problems over the years (TD Bank, American Express, others). Ironically my Quicken subscription expires in 6 days and facing another (is it?) $95 or so "repurchase/renew" and really wish there were other worthy competitors out there, especially when this nonsense occurs.🤬

kmc00 · February 22

Recently (4 days ago), transaction downloads for (only) Vanguard started failing. I have changed nothing recently other than a Quicken Classic Premier automatic download and update to version R61.20 Build 27.1.61.20 running on Windows 10. All other transaction downloads I do regularly continue to work without issue. I can sign on to my Vanguard account directly using the same userid/pw as I have in Quicken's Password Vault. I've tried:

changing my Vanguard password—and updating the vault, still fails in the same way
running a Validate and Repair with no issues found, still fails in the same way
resetting the account (from the Quicken account details page), still fails in the same way
deactivated online services for Vanguard in Quicken, still fails in the same way on re-activation

Any suggestions?

jlaur_25 · February 22

So the exact error is…

Your transaction was rejected because your financial institution's server is not accepting requests at this time. Try again later, or contact your financial institution for more information.

Your transaction was rejected because your financial institution's server is not accepting requests at this time. Try again later, or contact your financial institution for more information.

so it cannot be a Quicken issue unless it is 'lying' about the error.

tbaker08550 · February 22

Starting three days ago I can't download anything from my Vanguard accounts. Tried resetting the connection, also tried disconnecting the account and starting online services again from scratch. Nothing works. Is there a known issue here that is affecting everyone? (PS I can log into my Vanguard accounts on the web just fine.)

Dezran · February 22

Ditto on all of this.

Started on Wednesday, 02/19/25, I think. Not sure because I don't generally pay much attention to one failed connection. It happens once in a while, but I tried several things that people have already mentioned. Though I didn't delete it and add it back. That never works and always causes a headache.

Plus, I hate having to restore from a backup. During a restore, Quicken ALWAYS loses transactions, changes the opening balance on at least one account (sometimes 2 or 3), or just generally screws up one or more accounts. So, restoring from a backup is never the solution, unless something worse happens.

glenfmarshall · February 22

Same error here, starting on 2/21/2005 with Quicken Classic on Windows.

William J · February 22

Sorry if this is in the thread already….

You know how banks like Chase open a window from Quicken to allow access?

My guess is this is a feature Vanguard is about to execute.

easteenlaw · February 22

My Vanguard accounts didn't update today. Windows 11.

gregnugget · February 22

I'm adding on. My update this morning failed!! Error Message OL-295-A ARGHHHHH!!!

shidden · February 22

This has been broken for 3 days at least.

gcrueger · February 22

Same issue here. Glad it's not just me. Looks like Quicken is trying to get Vanguard to resolve.

ricksmithjr · February 22

Same issue, I believe it started 2/20. BTW which file are you viewing the error code in? I can see the text in CONNLOG.TXT: "We re sorry, but the application could not find an item on the server that it needs. Try again now, or wait and try later." but I don't see "OL-295-A". Thanks.

Loki · February 22

As of today, Vanguard will no longer connect with my Quicken Premier program for Windows, either. I tried deactivating the Vanguard Account's Online service but now Vanguard won't reactivate it. No problem accessing my Vanguard accounts via a web browser, just Quicken. No problem with any of my other non-Vanguard accounts linked to Quicken.

Ted Gallagher · February 22

https://community.quicken.com/discussion/comment/20477703#Comment_20477703

What I done in the past is export my quicken investment holdings to excel, download a positions file, also in excel, from vanguard and then line them up side by side and eyeball. Can also set up conditional formatting to quickly highlight any differences.

niven · February 22

I have the same issue. I also cannot see any link to download a Qfx file, can anyone help with instructions please?

jmurrdog · February 22

Unable to connect to Vanguard accounts with Quicken Classic for Windows. No error code generated. Simply says "Sorry. We encountered an error. (It's not your fault.)" This started today for me. Recently updated to Version R61.20 Build 27.1.61.20, Windows 10. Deactivated Online Services and attempted to reactivate….no go.

ZABA · February 22

Same thing for days now on all of our Vanguard accounts. Quicken Classic Premier R61.20 / 27.1.61.20.

Boatnmaniac · February 22

https://community.quicken.com/discussion/comment/20477807#Comment_20477807

It is at the top of the OSU Summary popup after OSU has completed running. It has also shown up as OL-293-A and OL-294-A.

Quicken Kristina · February 22

Hello @jmurrdog,

Thank you for sharing your experience. To clarify, is this happening when trying to add a Vanguard account to Quicken, or when trying to update accounts that are already connected? When you go to Tools>One Step Update Summary, what does that summary show?

There is currently a known issue connecting with Vanguard. It is highly likely that you are impacted by that known issue, even though it's not showing you an error code. For more information on the known issue, please review the alert linked below.

https://community.quicken.com/discussion/7960293/new-2-21-25-vanguard-ol-295-a-and-error-16503

I look forward to your reply!

nerdindenial · February 22

I have the same problem on Windows. These accounts have worked for 20 years - but not today.

kleinfelter · February 22

The issue just cleared for me. Feb 22, 5 PM PST.

…

And it is back. Feb 23, 8:30 AM PST. Sigh. I had hoped it was fixed.

Quicken Classic for Win - OL-295-A Errors at Vanguard

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