Tax Planner for 2025 does not work.

WRR
WRR Member ✭✭

In trying to use the Tax Planner, Quicken goes through the following gyrations:

"Please wait while Windows configures Quicken. … Gathering the required information. … The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert 'Quicken' disk and click OK."

Since there is no longer a Quicken disk, it results in "Error 1706. No valid source could be found for product Quicken. The Windows Installer cannot continue." Quicken then goes into a continuous loop asking for the same thing.

I have used the Tax Planner every year about this time. In trying to use it today for the first time this year, 12/4/25, I have run into this problem for the first time.

I am currently using: Quicken Classic Premier for Windows Version R65.17, Build 27.1.65.17

Windows 11 Home, Version 24H2, Quality Update: 2025-11 .NET 8.0.22 Update for x64 Client (KB5071066)

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @WRR,

    Thank you for reaching out!

    Have you tried uninstalling/reinstalling Quicken? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

    However, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files).

    image.png

    After you have deleted this folder, go ahead and try reinstalling.

    Let us know how it goes!

    -Quicken Anja
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