Unspecified bill payment accounts

Jim
Jim Member ✭✭✭
in Download, Add/Update Accounts (Windows)

Hello

When I update transactions from 2 accounts (PNC, BOA) Quicken adds unspecified bill payment accounts. I never used this and do not intend to. I have been just deleting these accounts. Is there a way to stop Quicken from adding these? Thanks, Jim

Answers

  • Jim
    Jim Member ✭✭✭

    Correction, unspecified bill presentment accounts. Jim

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Jim,

    Thanks for reaching out!

    Could you please share a screenshot of where you’re seeing this?

    If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Once we can see what you’re seeing, we can advise on the best next steps.

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    We haven't heard back from you in a while. Do you still need assistance?

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Jim
    Jim Member ✭✭✭

    Anja, That seems like a small problem right now since other Quicken users and myself are getting cc-800 errors on all accounts every time we try to update. No one has a solution that works. Jim

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