BECU error 16503

System
System Member admin
edited February 23 in Download, Add/Update Accounts (Mac)

This discussion was created from comments split from:

BECU OL-294-A error Again

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Comments

  • sbq
    sbq Quicken Windows Subscription Member ✭✭

    quicken mac still has the problem. deactivate and reactivate resulted in OFX Error: 16503

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @sbq,

    Thank you for letting us know you're seeing a similar issue in Quicken for Mac! I added the information you provided to the ticket. To help with the investigation, please go to Help>Report a Problem and send a problem report with log files attached.

    Report a Problem QMac.png

    Please post to this discussion to notify me once the problem report is submitted.

    Thank you!

    (CTP-16385)

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Following up on my earlier post,

    We now have a Community Alert for this issue. Please bookmark the alert to be notified of any updates, once available, and to know when the issue is resolved.

    https://community.quicken.com/discussion/7971399/new-2-23-26-boeing-employees-039-credit-union-becu-ol-294-a-ofx-error-16503

    Thank you!

    (Ticket #12251443/CTP-16385)

    Quicken Kristina

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  • Sterling01
    Sterling01 Quicken Mac Subscription Member

    I just want to add that this is a recurring problem with BECU. I don't know if it is always the same error, but I can say with certainty, that this happens at least a couple times a year. This is not acceptable behavior for an app like Quicken and I hope that in the future, knowing that this is a regularly problematic connection for Quicken, that the software testing people will verify that this connection works prior to every new release. I often hold off on updates because I don't want things to break. Grrrrr…

  • Sterling01
    Sterling01 Quicken Mac Subscription Member
    edited February 24

    Just in case nobody has sent the error message to you, here's a screenshot.

    Screenshot 2026-02-24 at 12.11.13 PM.png

    [Edit - Removed Personal Information]

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Sterling01,

    Thank you for letting us know you're also encountering this issue. To be notified of any updates, once available, and know when the issue is resolved, please bookmark the Community Alert linked in my previous post:

    https://community.quicken.com/discussion/comment/20539451#Comment_20539451

    Thank you!

    Quicken Kristina

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  • sbq
    sbq Quicken Windows Subscription Member ✭✭

    Do you mind giving us an update?

  • dwhooley
    dwhooley Member ✭✭
    BECU.png

    On BECU's site today. At least they are admitting an issue exists.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your replies,

    https://community.quicken.com/discussion/comment/20540265#Comment_20540265

    The issue is still open and ongoing. I'm not seeing any new updates yet.

    https://community.quicken.com/discussion/comment/20540271#Comment_20540271

    Thanks for sharing!

    Thank you!

    Quicken Kristina

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  • jimmbo2001
    jimmbo2001 Quicken Windows Subscription Member ✭✭

    This seems to happen every year with BECU. Kind of frustrating. Last year they claimed their qfx server needed better security and was out for 6 weeks or so. When I call them, they are apologetic, but dont have any sort of idea when it will be fixed. Their response, you can sign onto their website and download the transactions. Yes, that does work, However I have 12 accounts with BECU including checking, savings, credit cards, CD's etc. Sorry BECU it's why I have quicken to do that for me. I work in it as well, and if my company's website didn't perform as it should, heads would start rolling

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