Bank of America Reauthorization - Linking to existing account

mvwabc
mvwabc Quicken Windows Subscription Member ✭✭✭
edited 4:17PM in Download, Add/Update Accounts (Windows)

I received the message to reauthorize my Bank of America accounts. Followed the instructions and successfully linked the credit card accounts. But, I could not link the checking account, because the hidden accounts showed making the list of accounts to select from too long to show on the screen. There was no way to scroll down the list of existing accounts to get to the correct account.

Anyone else with this problem? Any suggestions?

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @mvwabc,

    Thank you for letting us know you're seeing this problem. To help troubleshoot, please provide more information:

    • Are you using large fonts?
      • You can check this by hovering over the View menu option. If large fonts is on, you'll see a checkmark next to Use Large Fonts. Screenshot 2026-02-27 at 5.22.11 PM.png
    • Are you using any sort of zoom or magnification (usually turned on via your computer's accessibility options)?

    If possible, please provide a screenshot of what you are seeing when you're trying to link your checking account. Make sure to redact any personal information and account numbers. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    I look forward to your reply!

    Quicken Kristina

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