transaction enters as a charge instead of a payment even when entered as a payment
When I am entering a transaction in an account (doesn't seem to matter what kind of account - credit card, chequing, etc.), Quicken always pushes it to the 'charge' column, even if I enter as a 'payment'.
I am tabbing between fields. I have tried clicking on the right field, but same result.
Screencast - https://go.screenpal.com/watch/cOe2ownZmch
How do I stop this from happening? It has been going on a long time, but it cracks me that I am paying for a subscription to this product that so easily forces inaccuracy.
Answers
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Get rid of the Amount column, it's often confusing, and use only the Charge, Payment & Balance $ columns.
And, what type of account is your video depicting?
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
Hello @ctoms21,
We haven't heard back from you in a while. Do you still need assistance?
If so, could you please provide the details requested by @NotACPA, and have you tried his suggestion?Check back and let us know! Thank you.
-Quicken Anja
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Hello again,
Checking in once more before this thread is closed.
Let us know if you still need assistance.Thank you!
-Quicken Anja
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Hello again,
Due to the lack of response, I went ahead and closed this post.
If you still require assistance, please feel free to start a new post.
Thank you!
-Quicken Anja
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