Error connecting to Logix FCU

in2ndo
in2ndo Member ✭✭✭
edited March 18 in Errors and Troubleshooting (Mac)

Are we having issues connecting to Logix FCU? haven't been able to connect at all today (5 accounts). all other banks are connecting fine.

Screenshot 2026-03-18 at 11.56.45 AM.png
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @in2ndo,

    Thanks for reaching out!

    The FDP-101 error occurs when Quicken is unable to connect to your bank to receive transaction information. This can sometimes happen if something on the bank’s side is blocking Quicken from connecting.

    Here’s what you can try:

    1. Wait 24 hours and try downloading your account information again.
    2. If the error persists after 24 hours, please contact Quicken Support so the issue can be investigated further and escalated if needed.

    For more details, you can also refer to the official FDP-101 support article.

    Thank you!

    -Quicken Anja
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  • cyberphile
    cyberphile Member ✭✭✭✭

    @Quicken Anja

    I just spoke to Logix Customer Support. She checked and said they are not having any problems internally and that it must be a Quicken problem and call them. According to her, no one else has called Logix regarding this.

  • helixloop
    helixloop Member

    Just called Logix as well. They said they are aware of the problem, and opened the ticket with Quicken earlier today. No ETA to resolution.

  • Benz44
    Benz44 Quicken Windows Subscription Member ✭✭

    Also experiencing no connection across two separate Logix accounts. It's been at least 3 days since the last successful connection.

  • izbrats
    izbrats Quicken Mac Subscription Member

    I am having the same issue/error message. Hopefully this can be resolved quickly.

  • cyberphile
    cyberphile Member ✭✭✭✭

    It worked for me on Tuesday at about 8:44am Pacific time on my Windows 11 system.

  • in2ndo
    in2ndo Member ✭✭✭

    spoke to quicken this morning and they are collecting info., to work out the problem with Logix. So, no ETA for a fix.

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