Barclays Web sync and downloads do not work

gpiotrowska
gpiotrowska Quicken Windows Subscription Member
edited 10:36AM in Errors and Troubleshooting (Windows)

Barclays sync stopped working for me on Saturday. What is strange, if I download manually and ask Quicken to read it, Quicken does not say no transaction but rather report error reading the downloaded file.

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @gpiotrowska,

    Thank you for letting us know you're affected by these issues!

    To clarify, when you say that Barclays sync stopped working, do you mean transactions are missing/not downloading? If that is what's happening, then it's a known issue that our teams are already working to resolve. To track the status of the issue, I recommend bookmarking the Community Alert linked below. That way, you'll be notified of updates and when the issue is resolved.

    https://community.quicken.com/discussion/7972605/new-4-8-26-barclays-bank-delaware-missing-transactions

    What is the exact error you're encountering when you try to import a QFX/Web Connect file? Currently, there is a known issue with the file import also. For more details, please see this Community Alert:

    https://community.quicken.com/discussion/7972752/new-4-14-26-barclays-bank-delaware-cc-885-unable-to-import-qfx-web-connect-file

    I look forward to your reply!

    Quicken Kristina

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  • txbatman90
    txbatman90 Quicken Windows Subscription Member

    I'm having the same issue. It appears other posts about this same issue have been pulled? I haven't been able to update my Barclays since 4/3/26. I assume it's related to Barclays AA Card switching to Citibank? When I download the Quicken file from Barclays, it's erroring out and cannot be read. This has been going on for almost 2 weeks. C'mon Quicken!!! You have to get this fixed!

  • Quicken Laura
    Quicken Laura Quicken Windows Subscription Moderator mod

    Hi @txbatman90,

    Thank you for chiming in. Those cases are still open, and our team is continuing to work toward a resolution.

    The related threads have been merged to keep everything organized:

    For future updates, please bookmark the Community Alerts shared above. We will update them as soon as new information becomes available.

    Quicken Laura

    Make sure to sign up for the email digest to see a round up of your top posts.

  • papplewoods
    papplewoods Quicken Windows Subscription Member

    Yes I too am having this same issue and I did a reinstall of Quicken believing this was an issue on my end. I cannot download any transactions from Barclay. Very frustrating. Please keep us updated and fix this.

    Thanks to all that mentioned this issue.

    papplewoods

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