Missing Transactions with Barclays Bank Delaware, No errors (Edited)

12346

Comments

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod

    Hi @Lewis Bernstein,

    Thank you for letting us know.

    To clarify, when you mentioned “outstanding transactions were downloaded,” are you referring to your credit card account not importing new transactions into the app? Or did the credit card not download any transactions with a pending status from the financial institution?

    I look forward to your reply.

    Quicken Carlos

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  • Tonylo
    Tonylo Quicken Windows Subscription Member ✭✭

    Hello,

    I just tried downloading transaction and nothing downloads as in zero transaction

    no error message or anything like that

    using Quicken Classic Business & Personal on Windows 11

  • Detective
    Detective Quicken Mac Subscription Member ✭✭
    edited April 17

    [Removed - Duplicate Post]

  • Lewis Bernstein
    Lewis Bernstein Member ✭✭✭

    None of my transactions on my Jet Blue Plus Barclay card are Downloading.

  • Voytek
    Voytek Member ✭✭✭

    Seeing same issues as above posters. Online balance value is updated, but no new transactions are fetched.

  • CT-ref
    CT-ref Quicken Mac Subscription Member ✭✭

    Quicken Clasic Deluxe for Mac user 8.5.2 - Barclays shows successful transaction download but missing transactions still. Previously downloaded transactions successfully until three days ago, and now those transactions are missing.

  • annetteward5
    annetteward5 Member ✭✭✭

    My Barclays import worked, new transactions were downloaded (and reconciled)!

    As this issue was occurring, I was manually "clearing" transactions but did not reconcile - all were reconciled with the download this morning! I am optimistic the issue is resolved but will hold to see how upcoming downloads will be handled.

  • tacarey
    tacarey Quicken Mac Other Member ✭✭
    edited April 18

    There is still no transactions being downloaded for my Barclay credit card.

  • JKP
    JKP Quicken Windows Subscription Member ✭✭

    Tried this morning. Barclay Master Card still not downloading transactions. Also after the update, in the summary, it does not even list the Barclay card. It has disappeared. Very strange. I am pausing the use of the card. This is not the level of support I expect from Quicken or Barclay. Too bad, but I am sick of dealing with it.

  • OscarVB
    OscarVB Quicken Windows Subscription Member ✭✭

    Hi, OP here - still having the same issue. The new balance is downloaded, but no transactions. For a few days, my pending transactions were downloading (to that separate tab at the bottom, not the register; those of you that download pending will know what that means), but they never made it to the register as cleared transactions. They disappeared from my daily Quicken downloads as soon as the bank actually posted them. Today, even pending transactions have failed to download.

    I tried a download to a QFX file from the Barclay website; same result. Downloading to an Excel file from Barclay's properly gets all transactions up to the latest posted, so this is definitely a Quicken WebConnect issue.

    I set up a new Quicken file as a test bed, and added my card. It downloaded transactions only as far as my last statement date, 03/26/2026. No transactions after that were downloaded to the account register in the new Quicken file.

  • Xtalker
    Xtalker Quicken Windows Subscription Member

    Possible work-around:

    Download transactions from your Barclays account for the date range you want. Select the "Quicken versions 2010 and above" option for the download format. This should download a new QFX file.

    Use AI (I used Gemini) to convert this file to a QIF file. This is "Quicken Interchange Format" and doesn't contain any info about your Barclays account (as I guess the non-working QFX file does). Here is the prompt I used: "Convert this Quicken QFX file into a Quicken .QIF file"

    Import this file into Quicken as a QIF file, it'll ask you to select the account manually. The transactions are imported directly into the register as "Uncleared" and don't show in the "Uncleared Transaction List". I just verified each one and set the cleared status to "Cleared".

    I hope this helps!

  • Cleanair27
    Cleanair27 Quicken Mac Subscription Member

    As of April 18, 2026 this is still happening. I haven't been able to download new transactions from Barclaycardus in Quicken for Mac since April 3. I noticed when going to the credit card site that it has a new security layer requiring the checking of a box "to prove you are a human." Could this be the source of the problem?

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod
    edited April 18

    Hi All,

    Thank you for letting us know that you are experiencing the issue with Barclays Bank Delaware – Missing Transactions.

    For those who are still experiencing the issue, please submit a report via Help > Report a Problem.

    • Windows users:
      Report a problem.png
    • Mac users: Report a Problem QMac.png

    Once you’ve submitted the report, please let us know so we can forward the information to the appropriate team for further investigation.

    I look forward to your reply!

    Quicken Carlos

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  • Lewis Bernstein
    Lewis Bernstein Member ✭✭✭
    edited April 18

    Quicken Carlos [Removed-Rant]. This community has been reporting this problem to you since April 3rd and you have received at least a hundred complaints. You have personally been acknowledging these complaints all along and now you want us to "Report a problem…"? It is now over two weeks since we have been reporting this problem in this community and you have been reading and acknowledging our comments. [Removed-Disruptive]  We are paying you, and many of us rely on this program to simplify our bookkeeping. [Removed-Disruptive]

    Thanks You!

  • thefarmer5
    thefarmer5 Quicken Windows Subscription Member

    The initial issue with Barclays not downloading was fixed. However, I am missing 2 weeks from mid-March that did not download. I did report it through the CHAT app. I don't have any transactions from 03/03/26 - 03/18/26 but transactions before and after have downloaded

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod

    Hi All,

    Thank you for continuing to report this issue and for sharing your experiences. We understand how frustrating it can be to miss transactions.

    The fix has already been deployed; however, it appears that some users may still be experiencing the issue. I will be forwarding the information shared here to the appropriate team for further investigation.

    In the meantime, please continue to monitor your accounts and let us know if you notice any changes.

    We appreciate your patience and understanding, and we will share updates as soon as more information becomes available.

    Quicken Carlos

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  • Lewis Bernstein
    Lewis Bernstein Member ✭✭✭

    The issue has still not been resolved on my accounts.

  • JeffClovis
    JeffClovis Quicken Mac Subscription Member

    My Barclay card is still not downloading my Quicken for Mac on 4/19

  • LauraDee
    LauraDee Quicken Mac Subscription Member

    I am on Quicken for Mac. No transactions downloaded since April 3.

  • blisstar
    blisstar Quicken Mac Subscription Member ✭✭✭

    I’m on Quicken for Mac. No transactions downloaded since April 3rd. No error messages.

    Quicken Classic - Premier
    Version 8.5.2 (Build 805.60133.100)
    macOS 26.4.1

  • CaseyG
    CaseyG Quicken Mac Subscription Member ✭✭

    I am on Quicken Classic Deluxe for Mac. version 8.5.2. I have not received a download from Barclays US since March 29, 2026. I have not received any errors messages for this account either.

  • dpagnozzi
    dpagnozzi Quicken Windows Subscription Member

    I am also having issues with Barclays. All of my other credit card downloads are working. I deactivated and reactivated and it still does not show any updated transactions. This started on 3/27.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello All,

    Thank you for adding to this discussion.

    The Alert for this issue was reopened yesterday. Our teams continue to work toward a resolution, though we do not have an ETA as to when this will be fully resolved.

    Make sure you have the linked alert bookmarked to be notified of progress and changes as they occur.

    Thanks again!

    Quicken Alyssa

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  • oltorres1
    oltorres1 Quicken Mac Subscription Member ✭✭

    Not working for me either via the "Update Account" or by downloading a QFX from Barclays. In both instances, the following error is shown:

    "Download Unavalaible! Quicken is unable to update this account because Web Connect support for your financial insitution has been either temporarily, or permanently discontinued [CC-885]. "

  • KarenCC
    KarenCC Quicken Mac Subscription Member

    Quicken is still unable to connect to my Barclay credit card account… it says it is connected but no transactions have downloaded at all.

  • Tonylo
    Tonylo Quicken Windows Subscription Member ✭✭

    I tried to download transactions this am 6:11am.. still no luck zero transactions are being downloaded

    Quicken connects ok with Barclays without any error messages

    using Quicken Classic Personal and Business on Windows 11

  • Lewis Bernstein
    Lewis Bernstein Member ✭✭✭

    Still not able to download transactions from Barcly Credit Cards since April 3rd.

  • Tonylo
    Tonylo Quicken Windows Subscription Member ✭✭

    update..

    I download the QFX transaction file and it worked when I empowered it into quick this am

    using Quicken Classic Personal and Business on Windows 11

  • junerokoff
    junerokoff Quicken Mac 2017 Member
    edited April 20

    I have the same problem that my downloads from Barclays Bank are no longer working. I have gone the the set-up again to attach to the bank and that didn't fix the problem. I do not want to make a Quicken file and upload it. I want the download to work. Can anyone tell me when/how this is getting fixed?

  • waltersalinger\
    waltersalinger\ Quicken Windows Subscription Member ✭✭✭

    Still unable to download transactions from Barclay credit cards as of 8:24 AM, 4/20/2026