Missing Transactions with Barclays Bank Delaware, No errors (Edited)

annetteward5 · April 20

I was able to successfully download transactions on Saturday morning (04/18/26).

BUT today (Monday 04/20/26) I am once again "missing" information. I can see online that transactions cleared on my account but they did NOT download/reconcile.

ATC Doug · April 20

What is the update on Barclay's downloads? Just did daily download and still no transaction downloads since 4/9/2026. I saw one post that the problem was fixed. Please update.

Doug

jjsbadger · April 20

Same issue with Barclays. When I "deactivate" the account downloads and then reactivate, what I get returned is an "Adjusting Transaction" to square up the account balance, not the individual missing transactions. No individual transactions have downloaded since April 9.

Quicken Alyssa · April 20

Hello All,

Thank you for updating this discussion with your comments and progress.

The Alert for this issue remains open. Our team has asked for log files and 3 examples of missing transactions from each person willing to share them. You can share this by going to Help>Report a Problem.

Win:

Mac:

Once you have this open, you can put the example transactions in the description box. For the examples, we need Date, Payee, and Amount. Then you will leave the log file checked off and click Send to Quicken.

Please let us know once you have done it so we can add it to the escalation ticket.

Thank you!

[CTP-16893]

OscarVB · April 20

Hi, Alyssa, I am willing to share log files but as I noted on page 1, since I use a virtualization tool the link to report will not work for me, and I would need an email to send my log files to. If you can provide that I can get at least 3 missing transactions for you.

OscarVB · April 21

@Lewis Bernstein - same thing happened to me earlier today but I just tried again and I finally downloaded a bunch of transactions. I was just coming on here to update my post and say that it appeared to be working again, at least for now.

It might not have downloaded every single one that I had to manually track over the last 3 weeks, but it was very close. It also marked 4 transactions as New that had already been manually input and reconciled. However, you might want to try again to see if it works this time. Good luck!

FYI - my Barclay card is also the JetBlue MC

annetteward5 · April 21

This morning, 04/21/2026 - I was able to successfully download/reconcile from Barclay's. Maybe the "fix" is intermittent and still being finalized? At any rate, I was able to complete successfully. Fingers crossed.

Lewis Bernstein · April 21

I was finally able to Update Barclay individually. However the download only contained one transaction from 04/20. To makeup for the missing transactions I downloaded the missing transactions (by the dates that were missed) directly from Braclay and let them update into my quicken register and I am now up to date. Lets see what happens tomorrow!

Quicken Alyssa · April 21

Hello All,

Thank you all for updating this thread with your progress.

Very happy to hear that many of you are finding success. If anyone is still experiencing this, please submit log files and example transactions as outlined here:

https://community.quicken.com/discussion/comment/20549959#Comment_20549959

Thank you!

OscarVB · April 21

Won't let me edit that last post, but FYI - my Barclay card is also the JetBlue MC

thefarmer5 · April 21

Still missing 2 weeks of transactions in March

BerylS · April 21

I had a similar situation. Today was the first day that Barclay's updated. I got one transaction from 4/20, not the missed transactions for better than a week. I had input those manually. When I imported the single transaction and reconciled I am currently in balance. We will see what happens tomorrow. It's interesting the old transactions did not import unless there were something in the internal downloading that indicated I had downloaded although nothing appeared.

Quicken Carlos · April 21

Hi @OscarVB , @thefarmer5 , and @BerylS ,

Thank you for reaching out to the Quicken Community and for letting us know that you are still experiencing this issue.

I recommend providing the requested information so we can add you to the ticket and continue the investigation.

https://community.quicken.com/discussion/comment/20549959#Comment_20549959

I look forward to your reply.

nedemir · April 21

problem is resolved

Quicken Carlos · April 21

Hi @nedemir,

I’m glad to hear that it’s working for you now!

I recommend monitoring the account, and if you encounter any errors or missing transactions, please let us know.

cabourne · April 22

It is 4-22. I received a few transactions from 4-19. Still missing from 4-2 to 4-18.

RonR · April 22

Working for me as of yesterday.

Quicken Alyssa · April 22

Hello All,

Thank you for updating this discussion with your comments and progress. We are happy to hear this issue is resolved for most.

The Alert for this issue remains open for those who are still experiencing this. Our team has asked for log files and 3 examples of missing transactions from each person willing to share them. You can share this by going to Help>Report a Problem.

Win:

Mac:

Once you have this open, you can put the example transactions in the description box. For the examples, we need Date, Payee, and Amount. Then you will leave the log file checked off and click Send to Quicken.

Please let us know once you have done it so we can add it to the escalation ticket.

Thank you!

[CTP-16893]

irish316 · April 23

All of my missing transactions downloaded a couple of days ago. Hopefully, this fix is permanent.

Detective · April 23

I've been away for several days and made a number of charges.

I just performed a Quicken download for all me accounts and my two Barclay cards downloaded new transactions and matched those that I have entered manually.

oltorres1 · April 23

https://community.quicken.com/discussion/comment/20550293#Comment_20550293

Same! Downloading those transactions from Barclays > Activity & Statements > Download > Select Quicken and missing dates… Then opening the Quicken qfx file will fix the issue.

ralphf · April 24

Tried to do an update this morning and got the message my account has been transferred to Citi bank. Don't know what happens now.

WaterLover · April 25

Just reporting that I've gotten my Barclay card transactions successfully, including all the ones that were missing when this started. Seems to be fixed on my end.

Quicken Carlos · April 25

Hi @irish316 , @Detective , @ralphf, @oltorres1 and @WaterLover,

We’re glad to hear it is working as expected for you now!

I recommend continuing to monitor your account, and if you notice any errors or missing transactions, don’t hesitate to reach out again.

We’re here to help!

Detective · April 25

Hi Carlos,

Once again it is not downloading.

Detective · April 27

And today it is working. One of my cards has switched to CityBank, but the other Barclays just downloaded.

I am goin to bet it is fine now.

Quicken Carlos · April 27

Hi @Detective,

Thanks for following up. We’re glad to hear it’s working again.

I checked ticket CTP-16893, and there are no new updates at this time. Since the connection is working on your end, I recommend continuing to monitor the behavior. I also suggest keeping an eye on the alert, as it will be updated when new information becomes available.

Here is the community link:

https://community.quicken.com/discussion/7972605/ongoing-4-27-26-barclays-bank-delaware-missing-transactions

I hope this helps!

Missing Transactions with Barclays Bank Delaware, No errors (Edited)

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