Upgraded 2007 Mac to 2017 Mac, and data file won't open on Sierra
Yesterday, successfully used Quicken 2007 on Mac #1 running Sierra. Overnight, migrated all data to Mac #2 running Sierra, and Quicken 2007 wouldn't open. So, purchased Quicken 2017 Mac and loaded it on Mac #2 (V 4.2.1). Followed Quicken's published steps to convert my data file from 2007 to 2017. When I attempt to open the converted file in 2017, there's no data. Also, the 2007 data file was 8.6MB, and the 2017 data file is 2.4MB.
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John, my original post said that 2007 DID run under Sierra on Mac #1. But not on Mac #2 (also Sierra), which was confounding. When I posted, 2007 didn't run on Mac #2 (Sierra), and although 2017 ran, it wouldn't populate the file data.
Bottom line, I think the Sierra/2007/2017 mix is very buggy. Because after playing around with it, the file opens using BOTH 2007 and 2017, on Mac #2, under Sierra!
I will say, rather than using the data file that was brought over when I migrated my system from Mac #1 to Mac #2, today I copied the data file from Mac #1 onto a thumb drive, and loaded it onto Mac #2. Don't know if that made the difference because it was the same file.
All I can say is, keep trying, and maybe it'll decide to work, like it did for me.
An aside: what a shock, going from 2007 to 2017! I don't find the 2017 layout to be as easy to use, or as intuitive. I hope to get used to it over time.
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
To do that, I suggest you read this FAQ on how to filter the IDEAS to just show the ones for the Mac version, then VOTE to your heart's content:
https://getsatisfaction.com/quickencommunity/topics/quicken-getsat-faq-how-to-filter-conversations-d...
The following are some of the many feature requests you will find:
- List of Requests for Report Types and Related Features
- Restore Transactions Downloading Acceptance and Matching workflow
- Option to Have Debits and Credits Tallied Separately for Reconciliation Process
- Add ability to track/store Prior Reconciled Statements/periods
- Improve the Bill Reminders Graph (aka Forecast or Projected Balance)
- Add QuickMath functionality
- True multi-currency conversion support
- many requests for configuration options
and many others.Be sure to scroll down the page, as some contain lists of related features. Click on the link to EACH IDEA separately that you are interested in, then click the VOTE button at the top of EACH page that opens up respectively to increase the count and therefore its visibility to the developers.
If you do not click VOTE at the top of the page of each feature, your vote will NOT be counted for THAT specific feature!
(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
1) Quicken is no longer part of Intuit, so it's certain no one from Intuit is following along!
2) But Quicken doesn't generally respond to comments in this forum. If you want help or response from Quicken, you should contact Quicken Support (via online chat, which is available 24x7, or via phone, available 12 hour/day weekdays only but may give better help on an issue like this).
3) For the future, I always recommend waiting at least a few days or a week after a new macOS release comes out before installing it, specifically to see if there are widespread problems reported or if any key software you use breaks.
4) If Apple breaks something in a macOS update, Quicken (or other software developers) won't always have a fix prepared, tested and released within a day or two; it sometimes takes awhile to isolate the problem, to determine whether it's an Apple bug or a Quicken bug, and to get an update coded, test and released.
5) Quicken does NOT support having your data file in the cloud. (EDIT: Well, I should say that *in the past* it was not supported; now that this is standard macOS behavior, it may be supported, but I haven't seen anything from Quicken about this one way or the other yet.) The default location for the data file is a folder that will never be moved to the cloud. But if you've moved your data file to your desktop or Documents folder, as many people do, then you need to make sure NOT to enable the Sierra feature to move those folders to iCloud. (EDIT: the iCloud Drive feature was OFF by default when Sierra first came out, but I've read that it is turned on by default in the .1 release that came out this week.)
I am not using Sierra yet, so take the following suggestion as an educated guess rather than a proven result: find your Quicken data file in the folder now stored on iCloud. Either turn off the iCloud Drive feature, or create a new folder inside your Home folder on your Mac and move your Quicken data file there so it is back to being stored locally on your Mac. Hopefully nothing got corrupted in your data file in the move to iCloud, and you will now be able to use it again. Double-click the data file, or drag it over the Quicken icon in your Dock to lunch Quicken. If that doesn't work, you can post back here to describe exactly what is happening and what message you are getting.
P.S. In the future, if you have a problem or question you'd like to post about, it's a good idea to start a NEW post (at the top of the page) rather than adding your question onto an existing topic (this one was about moving form Quicken 2007 to 2017). It will be seen by more Quicken experts, and you'll be more likely to get helpful responses that way.
As you correctly stated, I did not intentionally move my documents to iCloud. I had to call Apple and have them help me move everything back to my computer. I fear that my data file is corrupt.
You said to move the data file into the Quicken icon...I tried that and now my data file is stuck in the Applications folder! Any time I try and move it, it only moves an alias copy. So now it looks like I have an additional problem! Yikes!!!!!!
Here is my problem: after updating to 10.12.1 and after getting my documents and files back onto my computer (out of iCloud), I double clicked on my quicken file and the error message I got was "unable to open file".
Now that my data file is in the Applications folder, how do I get this back to the Contents folder? This is a mess I'm in.
I do back up my computer periodically. Should I try and restore the quicken file(s) with my back up?
Thank you for helping me. I tried to do the online chat with Quicken but kept getting disconnected.
Thank you for allowing me to "vent" my frustrations here. I was a bit panicked when I couldn't get years of data to open.
Bottom line is that you can save the data file anywhere where iCloud is not syncing the file/folder to the cloud.
You can designate what folders get synced. By default the Documents folder gets synced. So either you exclude the Documents folder or you move your data file somewhere else.
(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
Thank you!
Thank you!
I suggest that you make sure that Quicken 2017 for Mac will meet your needs, since it is not an upgrade from QM2007 but rather from Quicken Essentials (which was re-written from the ground up, starting in 2010), so there are some features that are still not there e.g. full loan amortization*, 2-line display, QuickMath, or are not as fully developed yet, e.g. Customized Reports, investment lot management, performance reports and stats (therefore some data may not carry over). You can start here:
http://www.quicken.com/mac/compare
*NOTE: Support for fixed rate loans has been released in v4.5.x but there is no announced timing for support for variable rate or simple daily interest loans.
Currently, the main advantages of QM2017 over QM2007 include the ability to sync cash, bank, and credit card accounts using Quicken Mobile for mobile devices (iOS and Android) and the ability to save receipts with transactions via computer or mobile device. There are a few other minor features that QM2007 does not have. Note that QM2017 is being supported until April 30, 2020 whereas it has been announced that security fixes have ceased for QM2007 since QM2017 is released...see http://www.quicken.com/support/update-quicken-mac-2007-support-policies-may-2016 yet online access will continue as long as the FI/Bank supports it and their security updates don't prevent it.
You may want to review the List of Obstacles and Hindrances for Migrating from QM2007 or QWin to Quicken for Mac. Add your vote to any features that are missing for you. Your VOTES matter!
Be aware of data that will and will not carry forward:
https://www.quicken.com/support/what-data-gets-carried-over
Then look at the updates since the original release here:
https://www.quicken.com/support/quicken-2017-mac-release-notes
Also read some of the Fixes and Improvements that are being released soon here:
http://www.quicken.com/upcoming-product-fixes-and-improvements
You will also want to look at a more detailed comparison done by a SuperUser which also identifies nuances not mentioned elsewhere (and read on for comments from other users too on that same discussion thread):
https://getsatisfaction.com/quickencommunity/topics/can-anyone-who-has-switched-from-2007-to-2015-he...
Take a look at the following videos to give you a better idea:
https://www.youtube.com/user/QuickenMac
If you find that QM2017 does not meet your needs, the alternative is to continue to run QM2007 Lion Compatible (LC), which will run on Mac OS X 10.6.8 to 10.12 Sierra (so far).
(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
What size file are you moving that runs into a problem? What version of Mac OS?
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
BTW, High Sierra will continue to support 32-bit applications. What is changing is that Apple will no longer allow distributing 32-bit apps via the app store, first original versions, then also updates. So this is an iterative move in preparation for when Mac OS will stop supporting 32-bit apps but not on initial release of High Sierra.
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)