Add values of hidden investment accounts to investment graphs (11 Legacy Votes)

Patrick Flaherty

I updated to 6.3.1 and the graph is not reflecting the value/balances of closed accounts. When I select an historic "Price and Holdings as of" date the graph only reflects holdings and balances for currently open accounts.

jacobs

I agree with @Patrick Flaherty -- I can find nothing which has changed in version 6.3.x to make closed accounts show up in the Portfolio set to an "as of" date when the closed account had a value.

@dan.greenberg.ct Perhaps I'm not understanding your comment. The ••• icon in the sidebar is for settings for the sidebar; I don't know why it would affect a Portfolio -- and I don't believe it does. (Then you said "uncheck Show Closed Accounts"; why would not checking Show Closed Accounts make them appear?) 

Also, just to clarify, the setting in question here is "Hide in Lists". It's not about an account being mark closed. "Hide in Lists" is supposed to do what it says -- prevent the account from showing up in lists like the sidebar or selection lists of accounts (such as editing a report to include certain accounts). Hiding an account from lists should not make its history disappear from a portfolio -- but it does.

This is simple to demonstrate. Click on Brokerage in the left sidebar, and select the Portfolio view o the right side. Set the filters to show "Portfolio Value" and "Group by Account", as of today. You'll have a list of your one or more non-retirement accounts. Now open Accounts > Hide and Show Accounts. Pick any of the investment accounts visible in the Portfolio window and click "Hide in Lists". The account will disappear from your portfolio. It's not closed. It still has a value. It should be hidden from value lists, but it's actually now completely hidden -- subtracted from your current portfolio and your investing history shown in the graph. Uncheck "Hide in Lists", and it returns.

Where this is a true problem is when you want to look at your portfolio graph over time; if you've had accounts in the past which you have now closed and marked Hide in Lists, the entire history of those accounts is removed from the graph -- making the graph significantly wrong. Similarly, if you set the "As Of" date to some date in the past when this account was open and had value, it does not show up in the list of accounts as of that date. In short, if you want to see your correct investment history, you cannot hide any accounts. 

The developers need to fix "Hide in Lists" to not function as "hide now and from ever having existed". Perhaps there should be two different "hide" settings: one to hide from lists and one to hide completely as if it never existed.

contact_robert

It really is a defect. Even the quicken documentation states that data in hidden accounts should appear in reports and charts.

Snoopy FC

I agree and it still needs to be fixed.  

jacobs

I encourage people to use Report a Problem to document this, as @Snoopy FC did 6 posts above this. I agree that it should be treated as a bug, not a missing feature. The post from Quicken Sarah about her discussion with the development team makes it clear that they did not understand the problem. I don't know if they do now, but the only way we have to make them aware is to provide text and screen shots which illustrate that hidden/closed accounts are not being shown in the Portfolio when set to a past date when those accounts had value.

See update below.

jacobs

Addendum: one of the site moderators was able to check with the Mac development team and confirm that they do consider this a bug and have it in their bug database (QMAC-23222). As always, that gives us no information about when they may address it, but it does mean users shouldn't continue to submit Report a Problem reports because it's a known issue. So now, we wait.

Snoopy FC

If I could save time in a bottle….  I can see Cookie Monster waiting for cookies.

Snoopy FC

Thanks for the update.  I believe the wait has been going on since 2017, but my memory has processed many other things since then.

contact_robert

> @contact_robert said:
> It really is a defect. Even the quicken documentation states that data in hidden accounts should appear in reports and charts.
>
>

My post should say "closed accounts" not "hidden accounts". My apologies, but thank you for the update.

bpd

Just posting to register my vote for this bug to be fixed. Jacobs has already described the problem quite cogently, so I won't add to it. But please, Quicken Mac team, prioritize this bug! It's really frustrating having to unhide (and then rehide) old accounts whenever I want to look at my investment history.

Snoopy FC

This issue still persists in the latest version - 6.9 as of 8/23/22.

TWin

Over the years, I've changed employers, changed 401k accounts, closed brokerages, and opened new ones. Every time, I close the old account and "hide in lists" so the closed accounts don't populate my sidebar.

However, "hide in lists" also pulls the entire history out of portfolio value. When I open a new investment account by transferring funds, it appears as a large gain instead of an equal value transfer. The option to "include hidden accounts" would be helpful.

Quicken Anja

Hello @TWin,

Thank you for reaching out to the Community with your request.

Your idea has been merged into this already active Idea thread regarding the same request.

Thank you!

zamo132

Quicken -- can you please fix this?? It has been years literally.

jacobs

@Quicken Janean Would it be possible to get an update on this issue? There are two different Idea threads for this same topic: this one and this other one. (I don't know why this thread wasn't merged into that older one when it was originally created, but it would probably make the threads hard to follow if they were merged now.)  As you can see in this thread, Quicken Sarah was looking into this, and had active conversations with the Mac team back in 2021 before she left. I later reported that I had been told the Mac team did consider this a bug: QMAC-23222. I know Quicken never pre-announces when new features or fixes will be forthcoming, but it would be helpful to verify that this remains on the developers' active list of issues awaiting addressing. Although we have here and in the other thread two Idea requests, it shouldn't be necessary for user to lobby and try to amass votes for something which has been acknowledged as a bug. Thanks.

Quicken Janean

Hi @jacobs, I submitted a ticket for this issue again. I will keep an eye on it and share any feedback when it is provided to me. Thanks! (CTP-5787). 

-Quicken Janean

mike_n

Agree this is a problem, please fix.

jacobs

I'm adding here what the previous Quicken Mac product manager said when this issue was brought up in August 2021:

Quite honestly, it's just an oversight on our part. Of course, historical data from closed accounts should appear in a market value overtime chart, and if you go back in time in the portfolio view when clicked on an investment group section such as Investing you should, at least, have the option of seeing your data from a hidden account. We'll investigate. I don't know how easy or hard it is but my guess is that it shouldn't be too difficult.

Apparently this got lost in the cracks, or turned out to be much more difficult to fix than it appeared. (I'm guessing it more the former.)

FredC

I stumbled upon this thread while searching for a solution to include data from hidden accounts in my investment reports. Rather than restating the desires already expressed above, I hardly endorse the importance of creating this capability in the platform…

jacobs

It's important to add your vote at the top of this thread. It seems completely stupid because it's a bug, and was acknowledged as such by the former Quicken Mac product manager — yet the development team has not prioritized fixing this flaw in investment tracking. All we users can do is increase the vote count and keep the fire burning for them to finally fix this shortcoming.

UDGH556

Hello! Just encountered this issue after my employer changed 401k providers. Is this still on the table to be fixed?

jacobs

@UDGH556 Quicken hasn't addressed this directly, but due to some changes they made elsewhere, there's now a trick which should work for you.

If you go to Accounts > Hide & Show Accounts, you probably have your old account marked as Hidden (and possibly as Closed). Is that correct? If so, although this seems unintuitive, uncheck the Hidden box for the old account. You should now see the old account in your left sidebar under the Retirement heading, right? (If the account is Closed, it will be in italics, but that doesn't really matter for this.)

Now, at the top of the left sidebar, click the ••• icon and select Sidebar Settings. At the bottom of the Settings page, in the Accounts to Display section, uncheck "Closed". Your old account will now disappear again from the left sidebar… but because it isn't a "hidden" account, it will now show up in your Portfolio view history! I've done this for my closed accounts, and it works exactly the way I'd like it to.

I don't know why the developers somewhere changed their interpretation of "Hide in Lists" to "Hide Completely". I still think it's a bug or behavior they should fix. "Hide in Lists" should mean just that; it shouldn't make the account's investment history disappear entirely from the Portfolio. This method of closing but not hiding an account, and then not showing hidden accounts in the sidebar, achieves the desired result for the Portfolio, but it makes you wade through your old accounts in account selection lists where it would be preferable to have them hidden.

mike_n

That works…nice! Thanks for the tip, Quicken evidently isn't going to fix it too soon so this workaround is the ticket.

👏

Snoopy FC

https://community.quicken.com/discussion/comment/20409142#Comment_20409142

Jacobs! You are awesome. That resolved the issue that has plagued me since QM2017! It resolves this thread. Imagine closing an account, but still having the data presented in the graph. FINALLY!

HendersonWorldwide

This does need to be fixed. I appreciate Jacobs work around but should not have to use it to make hidden accounts be part of the Portfolio graphy for investments

John@88

@jacobs thank you so much for that workaround! Now the investment graphs actually mean something to me. But I completely agree w/you. It makes no sense why "Hide in Lists" would make those accounts completely disappear from all calculations. Even with this workaround, when I look at the Portfolio tab it's cluttered with old closed accounts.

Quicken, please fix this!

rhbroberg

The workaround works for me too, thanks. I'm moving over a dozen accounts from a previous financial services organization to new accounts. The obvious solution for me was to mark the old accounts hidden; marking them closed and making the @jacobs change worked, but it's very non-intuitive. Luckily I came here and found this thread.

In the 'all investing accounts' drop down how about you list the hidden accounts in addition to the regular ones, and let your users decide what they want in that report. Seems like a very straightforward fix to make. Otherwise, moving securities from 1 account to another means your historical data in the Investment Portfolio graph is essentially worthless.

Thanks for listening

jacobs

@rhbroberg @John@88 and anyone else who wants to see the developers solve this issue, please make sure you have added yuor vote for this Idea topic. (To do so, go to the first page of the thread and look at the yellow box under the first post. If the arrow under the counter is dark gray, click it to add your vote; if the arrow is light gray, it means you have already voted, and clicking it will remove your vote.)

More votes doesn't guarantee anything, but it may help push the request up the priority list.

oc_steven

I would very much like to see this fixed. My use case is simply that I want to see the historical performance of my investments, but I do not want to clutter up the sidebar with closed accounts. I do see the workaround of changing the Display Options on each closed account do not hide the account in lists, and then to edit the sidebar properties to not show any closed accounts. But that's not what I want. I want to see my closed accounts under the Hidden Accounts grouping. And I do NOT want to see my closed accounts in the selection list every time I try to create a report! I closed them for a reason.

I see that this was submitted many years ago and has "stalled". Just want to let you know there are people who still want this to be fixed.

spedf22

I recently closed a retirement account and rolled the money over to another, existing account. Now, the graph depicting my historical savings for all retirement savings no longer shows the closed account portion of my savings, but rather the graph depicts a huge spike higher where the rollover occurs. The graph now makes it seem as though I somehow made a huge contribution to my savings rather than just a transfer from one account to another. The whole point of the graph is to see the historical progress one has made, but as is, the graph implies that much of my savings progress was made when the transfer occurred.