(Canadian

The register in v5.10 uses the system font (San Francisco). Previously, it was using Helvetica Neue for legacy reasons: when we had to support multiple older versions of macOS, they all had different system fonts, but we wanted a consistent look everywhere so we avoided using the system font and hard-coded a custom font instead.Alin said:why have you guys changed the registry fonts? the new font (what is that Arial?) looks absolutely terrible.
please please change it back OR tell us how to change it. Use the system default font which is what i'm guessing is what the previous version was doing
Quicken ChrisC said:The register in v5.10 uses the system font (San Francisco). Previously, it was using Helvetica Neue for legacy reasons: when we had to support multiple older versions of macOS, they all had different system fonts, but we wanted a consistent look everywhere so we avoided using the system font and hard-coded a custom font instead.Alin said:why have you guys changed the registry fonts? the new font (what is that Arial?) looks absolutely terrible.
please please change it back OR tell us how to change it. Use the system default font which is what i'm guessing is what the previous version was doing
Alin said:Quicken ChrisC said:The register in v5.10 uses the system font (San Francisco). Previously, it was using Helvetica Neue for legacy reasons: when we had to support multiple older versions of macOS, they all had different system fonts, but we wanted a consistent look everywhere so we avoided using the system font and hard-coded a custom font instead.Alin said:why have you guys changed the registry fonts? the new font (what is that Arial?) looks absolutely terrible.
please please change it back OR tell us how to change it. Use the system default font which is what i'm guessing is what the previous version was doing
hah...that's good to know, thank you for the answer.
I can't put my finger on it, something doesn't look right. i use the Tiny option for registry rows since i'm using a 27inch monitor with quicken in fullscreen and (visually) the font size seems just a tiny bit bigger than before. probably a function of San Francisco at whatever point size your guys are using for Tiny
this goes to show you once again how some quicken users (in this case me) get so used to things been in a certain way that the smallest change makes them cry foul instead of spending time to understand the change
RCinNJ said:This is off topic, but I don't know where to post it. WHAT HAPPENED TO THE FORUM? Is this someone's idea of a better layout? Also, I had to create a new password to get in and my history (shown as points) is gone. Also, there is no "Follow" button. Is someone going to post an announcement of the changes to how the forum works or is this some weird glitch?
Can you tell me why a specific date is critical for your use case? I'm just wondering why picking a range that includes the date doesn't provide the same functionality? For example, if I'm looking for the cash flow on 2/7 picking the next 14 days would show me the cash flow on 2/7. Just want to make sure I understand the use case. One of the complaints we get from new users is that the products are overly complicated and they can't figure out how to use them so we're trying to avoid adding features to the Mac simply because Quicken Windows has it.Shirley Winkler said:I previously used Quicken for a PC and it had the option to look use a custom date to look at projected balances in the Bills & Income tab. The Mac version does not have that - don't you all agree that this should be added?
James Sapp said:Since updating to 5.10.1, my checking account no longer shows scheduled transactions. I have the account set to show all scheduled transactions for the next 90 days. The schedule transactions show up in the bill and income tab. It worked fine on 5.9.2.
@Quicken Chris , I agree with the previous comment that this font is worse. Helvetica is one of the most readable fonts, especially for columns of numbers. I understand wanting to standardize fonts and embed a font rather than depend on the system -- but why not use one of the Helvetica family for its superior readability? The Helvetica New font is also more compressed than San Francisco; I now get fewer characters per field when compared to before, so I need to widen many of my columns and make my Quicken window wider just to see the same information. Helvetica Neue is generally regarded by type enthusiasts as one of the best (albeit more boring) fonts in the world, and there's a reason it is so widely used. San Francisco was Apple's rework of Helvetica, partly for screen eligibility at every small sizes, but also just to be uniquely Apple. I'd strongly encourage you to revert to Helvetica Neue.Quicken ChrisC said:Yeah, San Francisco definitely has different metrics from Helvetica Neue. I've been looking at it for a while during development, so I'm used to it now.
jacobs said:@Quicken Chris , I agree with the previous comment that this font is worse. Helvetica is one of the most readable fonts, especially for columns of numbers. I understand wanting to standardize fonts and embed a font rather than depend on the system -- but why not use one of the Helvetica family for its superior readability? The Helvetica New font is also more compressed than San Francisco; I now get fewer characters per field when compared to before, so I need to widen many of my columns and make my Quicken window wider just to see the same information. Helvetica Neue is generally regarded by type enthusiasts as one of the best (albeit more boring) fonts in the world, and there's a reason it is so widely used. San Francisco was Apple's rework of Helvetica, partly for screen eligibility at every small sizes, but also just to be uniquely Apple. I'd strongly encourage you to revert to Helvetica Neue.Quicken ChrisC said:Yeah, San Francisco definitely has different metrics from Helvetica Neue. I've been looking at it for a while during development, so I'm used to it now.
@Quicken ChrisC you do realize the demographics of users of Quicken products, right, that being of a predominantly aging population? The word "perhaps" does not seem fitting here.Quicken ChrisC said:I agree that there are potentially some tweaks we can make, perhaps adding some font size options.
James, thanks for letting us know it is working for you.James Sapp said:James Sapp said:Since updating to 5.10.1, my checking account no longer shows scheduled transactions. I have the account set to show all scheduled transactions for the next 90 days. The schedule transactions show up in the bill and income tab. It worked fine on 5.9.2.
Ignore my previous comment. I found my problem. I was clicking on the wrong column .
Delete your app and download it again from https://www.quicken.com/download.The Rocket said:I've repeatedly tried to update to the newest version and upon "installing and relaunching" I get an update error (error while extracting the archive). I am then asked to try again later with the only option to cancel update. Subsequently I get another pop-up that says the new version will be available next time I run Quicken. Well, that is not the case. Suggestions?
Can you provide more details about what specifically isn't working for you so we can reproduce the issue and fix? I can see Personal Income: Paycheck and Personal income: Interest Earned appear in my 1-month budget. Also, since we haven't changed or updated the 1-month budget view in years, can you provide an explanation of what makes it horrendous and dysfunctional to you and what if anything is working differently in 5.10 than it did in 5.9?barbaraok said:So you send out upgrades, now I can't get the budget feature to work. For 12 months, it is ok, for 1 month all of a sudden some expenses are included as Income and I can't figure a way to get it fixed. The whole 1 month budget view is HORRENDOUS. Did you work overtime to figure out how to make something that is a totally dysfunctional? Then add to that the fact that I couldn't log in and it wasn't just the password, it didn't like the username that I had been using! To say I'm angry is to minimize my frustration. And I have received an email from a friend asking if I could recommend Quicken to her!
I disagree. An idea with a lot of votes isn’t guaranteed to be implemented. There are a lot of factors which go into what they work on, including the complexity, which developers are needed to work on certain aspects of the program and what they are tasked with, and which things are deemed higher priorities.FredAMertz said:By your own admission, voting up a feature holds no weight with Quicken. They do what they want when they want. So, voting a feature up is a waste of time.
We absolutely do use the features customers up-vote as a guide but it's not the only thing we use. With that said, 5.10 does deliver by adding the crosstab report which is one of the most requested reports customers have asked for. It seems odd to me to be having a discussion about Quicken never delivering requested features on a release where we actually add a highly requested feature. I'm sorry if it's not a feature you wanted but the fact is that it is a really important report that many of our customers have asked for.FredAMertz said:By your own admission, voting up a feature holds no weight with Quicken. They do what they want when they want.
So, voting a feature up is a waste of time. Might make you and those voting up feel better, and Quicken might even look at it...but it has zero to do with what Quicken feels it's users want.
For example, the added nuisance reminder sidebar for expired subscriptions. Quicken basically told it's users "too bad". Thats just the way it is.
Same for other upvoted issues. Users are silently told "we'll get to it when we feel like it, if we feel like it".
As you've surmised, quality improvements and fixes are the same thing and means the change we made makes the feature work the way it was intended. We consider a new feature as something that we add that didn't exist before. But you make a fair argument that from your perspective there may be little difference. With that said, the subscription isn't just about new features. It's about maintaining the product and keeping it up-to-date with MacOS updates and other technology changes. For example, many banks are changing the way they want Quicken to connect to them so we have to rewrite and completely change the way transactions are downloaded. This is a going to take a year to complete. This work is part of your subscription. Also, getting updated quotes, transactions, bill updates, improved help, etc on an ongoing basis has to be accounted for based on Sarbanes-Oxley rules which has also forced a lot of companies into the subscription model. Don't get me wrong, the subscription model is a better business model for software companies but a lot of this started with the change in accounting rules and the Internet allowing for continuous and indefinite updates.Brendan said:I use Quicken all the time and for many, many years so I am in favor of supporting the product and organization, but I continue wonder the 'value' I am getting from my two year subscription.
Just food for thought:
What is the difference between fixes and quality improvements? All of the Quality Improvements start with the word fixed.
In terms of New Features- hiding a side bar just seems like a quality improvement to me. It doesn't allow me to do anything new with the core of your product. A new report function also seems like a quality improvement. The ability to print checks in the Canadian format. Again, seems more like quality improvement rather than new feature, but I'll give you this one.
So far not impressed with the subscription process.
Quicken Marcus said:As you've surmised, quality improvements and fixes are the same thing and means the change we made makes the feature work the way it was intended. We consider a new feature as something that we add that didn't exist before. But you make a fair argument that from your perspective there may be little difference. With that said, the subscription isn't just about new features. It's about maintaining the product and keeping it up-to-date with MacOS updates and other technology changes. For example, many banks are changing the way they want Quicken to connect to them so we have to rewrite and completely change the way transactions are downloaded. This is a going to take a year to complete. This work is part of your subscription. Also, getting updated quotes, transactions, bill updates, improved help, etc on an ongoing basis has to be accounted for based on Sarbanes-Oxley rules which has also forced a lot of companies into the subscription model. Don't get me wrong, the subscription model is a better business model for software companies but a lot of this started with the change in accounting rules and the Internet allowing for continuous and indefinite updates.Brendan said:I use Quicken all the time and for many, many years so I am in favor of supporting the product and organization, but I continue wonder the 'value' I am getting from my two year subscription.
Just food for thought:
What is the difference between fixes and quality improvements? All of the Quality Improvements start with the word fixed.
In terms of New Features- hiding a side bar just seems like a quality improvement to me. It doesn't allow me to do anything new with the core of your product. A new report function also seems like a quality improvement. The ability to print checks in the Canadian format. Again, seems more like quality improvement rather than new feature, but I'll give you this one.
So far not impressed with the subscription process.
Snoopy FC said:Anybody notice that the link in 5.10.1 takes you to nowhere? It lands me on a Quicken "page not found" page. Please address this missed link issue.
jacobs said:Snoopy FC said:Anybody notice that the link in 5.10.1 takes you to nowhere? It lands me on a Quicken "page not found" page. Please address this missed link issue.
@Snoopy FC just to clarify, you are referring to the Help menu link to Quicken Community, right? I agree, this is broken. I can also confirm this problem exists with Quicken 2017 and Quicken 2016.
I don't know if this is something that needs to be patched in the program code, or if it is something than can be fixed with a URL redirect on the new site. I submitted a bug report about it on the beta testing site, in case it's an application problem; I'm calling it to the attention of @Quicken Kathryn here in case it's a website problem.
After updating to Quicken Mac v5.10 and then a day later to v5.10.1, my registers' font size got MUCH smaller. Formerly the Font size matched the size of the Accounts List on the left side but now the Register's font is much smaller... so small it's all but illegible when greyed out. I called Premium support yesterday and the nice rep knew nothing about the change nor how to make my register font larger as I gather you can in the PC version. I assumed the change was due to requests from older Quicken for Mac users like me (i.e. 2007 and older) who miss the two row register which allowed more space in each field than the single row register, especially on narrow laptop screens. Now Quicken ChrisC's comment suggests that was not the intent. We need a register Font Size user preference... please! And longer term, a user preference to use a two row register as it was done for nearly 30 years.Quicken ChrisC said:The register in v5.10 uses the system font (San Francisco). Previously, it was using Helvetica Neue for legacy reasons: when we had to support multiple older versions of macOS, they all had different system fonts, but we wanted a consistent look everywhere so we avoided using the system font and hard-coded a custom font instead.Alin said:why have you guys changed the registry fonts? the new font (what is that Arial?) looks absolutely terrible.
please please change it back OR tell us how to change it. Use the system default font which is what i'm guessing is what the previous version was doing