Can't get dropbox code for 5gb

captjackny

I follow the instructions to get the free 5gb but on the account page is says to click on the "plan Detail". there is no plan detail, it just shows my subscription plan.

smayer97

Check your Quicken.com account. You should see Redeem Dropbox offer. Click on the link to see if it reveals a new code to apply to Dropbox.

GeoffG

aalexorr said:

Thanks - tried that, but it just reveals previously used codes that no longer work.

Had the very same issue. Code that is posted on quicken.com is the same code that was already used. Unfortunately, the offer expires annually, so a new unique code needs to be provided. This was communicated to Quicken support, but seems to have died there. You will need to call support to get resolved. Use the premium support number.

Sherlock

If you haven't already, you may want to review: https://www.quicken.com/support/how-redeem-your-free-5gb-dropbox-offer

captjackny

Thanks, I did read that. Problem when it says scroll down to the plan detail section, I have no plan detail section. It just shows what my subscription is with nothing else.

Quicken_Tyka

Hello @captjackny

Thank you for the response and for providing additional details.

If the Dropbox code is not listed in your account at Quicken.com, you will need to contact support directly for assistance.

Support has the tools to provide the Dropbox code if it is unavailable from the account page.

https://www.quicken.com/support#contact-support

Please note, that support hours have temporarily changed.

Quicken Phone and Chat Support will be available from 8 am to 5 pm Monday through Friday (PDT).

Thank you,

-Quicken Tyka

aalexorr

My extra space with Dropbox is gone. I recently renewed Quicken but didn’t receive any new Dropbox coupon codes. Do I need to ask Quicken Support for a new one?

Getting in touch with them now is nearly impossible.

Thanks!

thecreator

Hi @aalexorr ,

See this FAQ: https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

If you have Premier, try Premium Support.

aalexorr

Thanks — I prefer email or chat but will try that number when I get a chance. Due to the world’s current situation it seems that all support centers have extremely long hold times.

smayer97

Check your Quicken.com account. You should see Redeem Dropbox offer. Click on the link to see if it reveals a new code to apply to Dropbox.

aalexorr

Thanks - tried that, but it just reveals previously used codes that no longer work.

GeoffG

aalexorr said:

Thanks - tried that, but it just reveals previously used codes that no longer work.

Had the very same issue. Code that is posted on quicken.com is the same code that was already used. Unfortunately, the offer expires annually, so a new unique code needs to be provided. This was communicated to Quicken support, but seems to have died there. You will need to call support to get resolved. Use the premium support number.

boomer_1970

Tried online chat with Support and was told "Unfortunately we do not have a step to be able to advise if it is showing that the code is already used."

I guess no dropbox for me!

Quicken_Natalie

Hello @Dead,

I have sent you a message to your Community Inbox requesting more information.

To navigate to your Community Inbox, please scroll to the top of this page and click on the "Inbox" icon in the upper right.



Thank you,

Quicken Natalie