Password Length Limitation of Quicken
Feature Request: Could Quicken please allow longer passwords than 16 characters to be used? I like to use strong passwords, particularly for banking.
Specific issue: I was unable to link my Fidelity IRA and 403(b) accounts to Quicken for Mac. I spent half an hour on hold with Fidelity and then the better part of an hour doing troubleshooting with Fidelity, only for them to conclude that I was entering the right username and password in the right spot in Quicken, and that I would need to ask Quicken Support.
I called Quicken Support, who spent a half hour walking me through the same exact steps as Fidelity did (make a new user file, etc), then told me that I was doing everything correctly and I needed to talk to Fidelity support. Of course, I had already done this. I then asked the friendly support guru how long the maximum password length was that Quicken could transmit to the bank and he said "16 characters." This should have been brought up in support somewhere, but even more perplexing is why the limit exists in the first place. I changed my password to 16 or fewer characters, and then was able to successfully link my Fidelity and Quicken accounts. The Fidelity support guy (Diego) said that the Quicken community is the place to request a feature change, so I am posting here. Could Quicken please allow longer passwords? Thanks!