Business & rental property does not show totals of rent paid or late

Pleasehelp

I have Quicken 2018 and added business and rental property subscription 2020. I cannot see where totals of rents paid or late are displayed. I read there should be a column showing amounts owed or due when total amount of rent is not paid. I have entered all tenant info, monthly rent amounts, when due, amount of late fee to be charged and when it is late. I see no totals indicating anyone is late and/or have not paid in full due to paying less than amount due.

How do I fix this?
thanks,

Quicken Anja

@Pleasehelp, If there was a past due amount owed from previous months that occurred prior to adding the tenant to Quicken, then no Quicken would not recognize these past due amounts (aka "overdue" per program verbiage) as it will only track what is due after the date the tenant was added into the program.

So, as far as tracking the payments a tenant would make towards the past due amounts from before being added to Quicken, I recommend adding a note to the memo column (or you can add a notes column also) of the actual transaction that gets added to the account register where rent payments are collected to indicate that a portion of the amount goes towards past due rent. Alternatively, you can also go into the account register and change the rent payment transaction to a split transaction if you wish to create and add a separate category specifically for the past due portion of the amount that was paid.

As for the tenant that pays months in advance, I recommend using the same memo/notes or split transaction categories to specify which months are covered, and in the Rent Center you would click the option to Skip (see below) the months that were covered when they become "due" so-to-speak.



Just FYI, if you don't see this skip option you may need to change your filter settings as it did not show for me either until I changed the filter to the Current quarter.

Additionally, if you are a new user of the Quicken subscription model, I would also just like to inform you that you do have the option to schedule a one-on-one tour with our Quicken 1-2-3 team. 

By doing so, one of our Quicken 1-2-3 team members will contact you via phone at your scheduled appointment time. This team has been specifically trained and put together to assist our new customers in getting familiarized with the program and learn how to utilize it to fit your needs, as well as answer any questions and/or address any concerns you may have.

If this is something that would interest you, then please, click here to select a time slot and schedule your tour! Alternatively, you can also call them directly at your own convenience. The phone number can be found through that same link.

I hope this helps!