Thank you for taking the time to visit the Community to report your issue, although I apologize that you have not yet received a response.
We'll need a bit more information to be able to assist.
Please navigate to Help > About Quicken and provide the release that you are running. This can help narrow down if the issue is related to a specific release.
Since you are dealing with a discrepancy, how large is this discrepancy? Are you able to see anything that could be the cause of this?
The more information you can provide the better able to assist the Community will be.
Thank you for the response and the additional details.
I would next recommend running the Validate & Repair tool on the original data file from the File menu > File Operations > Validate & Repair option.
In the Validate File window that opens, click the top box to "validate file" and then click OK.
When the validation completes, a data log will open in Notepad, please let us know if any errors or issues are found/repaired, and when ready close and re-open Quicken.
Please let us know what you find!