I keep getting a pop up that says I have reached the maximum number of datasets, contact quicken sup

charliem$

been happening for 3 days now anyone know whats going on

Tom Young

https://www.quicken.com/support/error-when-syncing-mobile-and-web-you-have-exceeded-maximum-number-datasets

It seems to be an artifact of "mobile" and the synching process. 

Tom Young

The fix is to contact Quicken support.  There's apparently something that they can do that simply isn't available to users.

charliem$

keep getting a pp up thats says I have reached the maximum number of datasets......anyone know what this is?

Tom Young

https://www.quicken.com/support/error-when-syncing-mobile-and-web-you-have-exceeded-maximum-number-datasets

It seems to be an artifact of "mobile" and the synching process. 

charliem$

what is the fix

Tom Young

The fix is to contact Quicken support.  There's apparently something that they can do that simply isn't available to users.

charliem$

They want $49 to join customer support, what a ripoff

UKR

charliem$ said:

They want $49 to join customer support, what a ripoff

• To contact Quicken Support, please use this link only:
  https://www.quicken.com/support#contact-support  and select Chat or Phone support.
  Support is only available during posted hours of operation
• The phone number can be found at the support website.
• To start Chat or see the support phone number, your browser must allow popup windows from https://www.quicken.com
  See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
• If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018+ Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account  (US) or https://www.quicken.com/canada/my-account (Canada) next to "Quicken Premium Support"  when you log in with your Quicken ID.
• Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
• Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.

charliem$

so far I have had to call Quicken support 5 times to do some sort of reset to resolve this issue with a promise that it will never happen again, something is going on and its the same on 2 different computers

Greg_the_Geek

Stop restoring Quicken data files.

Chris_QPW

charliem$ said:

so far I have had to call Quicken support 5 times to do some sort of reset to resolve this issue with a promise that it will never happen again, something is going on and its the same on 2 different computers

It has been pointed out by the Quicken Moderators that restoring from a backup causes the "Quicken cloud data set" to be copied.

Before it was recommended that if you wanted to share a data file with a different machine you would back up and restore it.  That isn't the case any more because of this new fact.  Instead just copy your .QDF file to the other machine and open that.

Bekie

I ended up getting rid of this incredibly annoying error message by restoring an old backup and then paying the renewal fee. The problem I was having was that as soon as I got rid of the error message, Quicken would close and there was absolutely no way to keep the program open until I restored a backup. I was going to try to contact support, but when I tried that, I kept getting the pop up box that "We're currently experiencing high contact volume, click here for faster help options." And then it takes you right back to the "contact Quicken to resolve your issue." Vicious cycle.

charliem$

[Removed-Inaccurate/Unhelpful]