Quicken Community is moving to Single Sign On! Starting 1/22/21, you'll sign in to the community with your Quicken ID. For more information: http://bit.ly/CommunitySSO

All accounts on web connect show waiting while doing one step update

All accounts on web connect show waiting while doing one step update

Best Answer

  • splasher
    splasher SuperUser ✭✭✭✭
    Accepted Answer
    Web Connect accounts have nothing to do with One Step Update, in fact, they are never displayed in the OSU download process.
    Do you really mean Express Web Connect?
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list

Answers

  • RLR57
    RLR57 Member
    update finishes without downloading accounts and gives no error message.
  • splasher
    splasher SuperUser ✭✭✭✭
    Accepted Answer
    Web Connect accounts have nothing to do with One Step Update, in fact, they are never displayed in the OSU download process.
    Do you really mean Express Web Connect?
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • RLR57
    RLR57 Member
    yes it is Express Web Connect
  • treesteach
    treesteach Member
    Same here. None of my accounts are downloading. This has happened since the latest download.
  • RLR57
    RLR57 Member
    Just says "waiting" but never shows complete? Only one account works, American Express
  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a screen share session with you to review a download log file on your computer, to determine the nature of the problem and to figure out how to fix it.

    Quicken Support:


Sign In or Register to comment.