Can't access account register - for an active loan account

mikestover

I have an account that shows the "hide in the transaction entry" box selected and grayed out. I can't unset that option and therefore can't access the register to the account. This is an active loan account that I need to correct.

Tom Young

If the loan was established as a "downloading" loan where information is pushed to the Account by the financial institution holding the loan, then you have no access to the register, by design.  To be able to make entries in the Account you have to convert the loan back to a manual loan.

https://community.quicken.com/discussion/7164936/faq-how-do-i-convert-a-loan-account-that-automatically-downloads-transactions-to-a-manual-entry-sc

mikestover

Thanks Tom. I don't recall this account being set up as a "downloading" account. Initially I set it up manually. Subsequently, I did automatic reconciliation. However, I had done manual adjustments to reset the balances as the Quicken calcs never tracked the bank calcs. I'l try the offered fix later today. Thanks again.