Error - "There is 1 scheduled transaction instance prior to the one you are trying to pay."

what does this message mean? how do I pay now without this message?


  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @MMF,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    We may need some additional information in order to better assist you further.

    Could you please provide which version of Quicken you have currently running?
    • Help > About Quicken
    Are you paying bills using our Quicken Bill Manager service or through Bank Bill Pay via Direct Connect? Could you please specify in which area of the program you are receiving this message (e.g.: Bills & Income tab, account register, etc)?

    Please, check back and let us know! Thank you.
    -Quicken Anja
  • Hello @MMF

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. Generally I believe I've seen this when a payment might still say processing in Quicken. It sounds like you're using Quick pay I believe. If that's the case I would look in your register and see if you're able to find a transaction with a status that's different from previous paid ones. 

    Once you have a chance to check let us know if you're able to find one. If not we'll see what we can try finding next.


    Quicken Francisco

  • MMF
    MMF Member
    Quicken for Mac 6.1.1 using bank bill pay w/ Chase
    I cannot find any prior transactions related to the payee.
    I converted from quicken for windows late in this summer
    I had used Q for Windows for years.
    I continue to get this message and the transaction then wants to be moved a month ahead.
    I really don't need this scheduling of bills. it doesn't help me.
    how can I convert back from this scheduled bill pay feature without having to reenter the payee info?
    I did like the feature in windows where you set up for payment several transactions and then sent the lot to the bank in one fell swoop.
    I am sure I am getting used to Q for Mac.
    thank you for the advice.
  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    Hello @MMF

    Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a follow-up response.

    What steps are you taking that cause this error message? If you navigate to the Bills & Income screen do you see this scheduled reminder? Are you able to remove it from here?

    To send a payment using Bank Bill Pay, simply fill out the transaction you would like to send and type "Send" in the Check Number column. This will send the payment. See if this method works to get you what you are needing.

    -Quicken Tyka
  • Mike Q
    Mike Q Member
    I'm using bank bill pay and am also having the same problem for every bill I pay (Quicken Mac 6.11). I think it started when Quicken revamped the Bill Pay stuff somewhat recently. I just ignore it and carry on, but it's a newer behavior that's annoying.
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