have not received activation number (bought on-line; Mac version

Grinjooz

have not received activation number (bought on-line; Mac version

Quicken Anja

Hello @Grinjooz,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If you don't mind, we will need some additional information in order to better assist you further.

Did you purchase your Quicken directly through our website at www.quicken.com, or through a 3rd party company (e.g.: Amazon, Costco, etc)?

Please, check back and let us know! Thank you.

Michael R Pelissier

I have not received an Activation number after purchasing on line. I did get the email thanking me but no number on it. Now I paid for the product but can't install it????

NotACPA

Michael R Pelissier said:

I have not received an Activation number after purchasing on line. I did get the email thanking me but no number on it. Now I paid for the product but can't install it????

We really can't provide any help until you also answer the questions that @Quicken Anja asked.

jacobs

@Michael R Pelissier  If you purchased directly from Quicken on their website, you do not need an activation code, and in fact, none is sent. You should be able to install and run Quicken using the same credentials you used when making your purchase. 

If you purchased from a third party retailer, then you ned to contact them to find out why they didn't send the activation code.