Unable to enter scheduled transactions

ajmfire

After the last update, I am unable to enter scheduled transactions. When you select the "Enter" box, either nothing happens or the screen flashes. "Edit" or "Skip" take you to the next prompt. The current version is R38.29, Build is 27.1.38.29, Edition is Canada (I don't know why - bought in US at BestBuy) for Windows 10 Home. Anyone else having this issue? Rebooting has not solved the issue.

Quicken Anja

Hello @ajmfire,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

I took the liberty of checking your account and verified that you do have a U.S. subscription and not the Canadian edition (note: Canada's latest version is also R33.7).

In regard to the issue you described experiencing; to start with, if you haven't already, I suggest that you try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

Validate: 

1. File
2. Validate and Repair File...
   
3. Validate File
   
4. Click OK
5. Close the Data Log
   
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
   
3. Super Validate File
4. Click OK
5. Close the Data Log
   
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

I hope this helps!