Why does Direct connect NOT work with PNC?

Went from web connect (because it did not work) to Direct Connect (according to Quicken) and that does not work --

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @[email protected],

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.
    -Quicken Anja
  • splasher
    splasher SuperUser ✭✭✭✭
    Regarding PNC, the PNC Virtual Wallet accounts can not be downloaded via Direct Connect.  I don't know if Q has the intelligence to know the difference, but DC will not work with them.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • hal@
    [email protected] Member ✭✭
    not using virtual wallet