Amazon store card stopped downloading transaction using direct connect

Earlier this year the Direct connect with Amazon stopped working and I found that the direct connect set up was no longer present. I am unable to reestablish the direct connect link. I tried resetting my password, using a user name and PW from Synchrony and my Amazon used id and PW. Nothing works. Have the stopped supporting direct connect?

Best Answer


  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
    edited May 6 Answer ✓
    I do not know if Amazon ever supported DC or not but the FIDIR list and Quicken both show Amazon currently supports only EWC, not DC:
    60903    60903    60903 Store Card - Synchrony    N/A    ACTIVE                   CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT    NOT_QBP    NA
    Are you able to connect with EWC using the Store Card - Synchrony Financial Institution link in Add Account or Set Up Now?
    (QW Premier Subscription: R39.23 on Windows 10)
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭ Store Card - Synchrony only supports the unreliable Express Web Connect connection method.  If you haven't already, I suggest you contact Quicken Support:
  • scott62556
    scott62556 Member ✭✭
    Apparently I had been using express web connect but for some reason it stopped working and my account was disconnected. I had to use the add account function and then link it to the existing account in order to get it reestablished. This is preferable to downloading and importing a file which contains less data.