Is anyone else having problems with their user credentials after the R40.28 update? (Q Win CA)

Question

My password works to get to my account but does not work to sign in to the app.  I have tried on my iphone and also my Windows 11 computer.  Contacted support 4 days in a row and they all tried something different.  Last advice was to contact Microsoft.  I would like to go back to the previous version.

UKR · Answer

Check
if Windows Defender Controlled Folder Access feature Ransomware protection is
enabled.

If so, configure it to add Quicken as an "allowed app" without
turning off Ransomware protection. Perform the last step in https://community.quicken.com/discussion/7857675/faq-windows-defender-controlled-folder-access
Are you using a VPN while at home on your WiFi router?

If so, this might be the problem. Try turning the VPN off, keep it off and see if that
helps.

Quicken Anja · Answer

@debrhero You're welcome and thanks for the update! Glad to hear all is well now. :)

debrhero · Answer

If you were next to me, I would hug you.  I had to turn off my VPN, Firewall and Windows defender firewall.  Hopefully I won't have to do it every time.

Thank you very much.