Trying to back up to usb stick , received message that says "file not backed up"

Ernest Seay
Ernest Seay Quicken Windows 2017 Member
 Trying to back up to usb stick , received message that says "file not backed up"

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @Ernest Seay,

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this error when trying to backup your Quicken file.

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.  


    I am looking forward to hearing your response!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
     Trying to back up to usb stick , received message that says "file not backed up"
    Usually that means: There's a problem with your active Quicken data file which must be fixed before a backup can be taken.
    Please do the following:
    Validate and Supervalidate your Quicken data file.
    If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring.

     

    Validate and Supervalidate instruction

    Validate: Click on

    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 30 secs)
    7. Reopen Quicken and see if the issue persists.

    Super Validate: Click on

    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Supervalidate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 30 secs)
    7. Reopen Quicken and see if the issue persists.

  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    edited July 2022
    Are you able to backup the Quicken file to a folder on an internal drive and, if so, are you able to copy the Quicken file backup from the folder on the internal drive to the location on the USB stick?

    If you are not able to backup the Quicken file to a folder on an internal drive, I suggest you restore a Quicken file backup.  If you haven't already, you may want to review: https://help.quicken.com/display/WIN/Troubleshoot+a+damaged+Quicken+data+file

    If you're not able to copy the Quicken file backup from the folder on the internal drive to the location on the USB stick, there is an issue with the USB stick unrelated to Quicken.

    If you're able to copy the Quicken file backup from the folder on the internal drive to the location on the USB stick and haven't already, I suggest you reboot windows and attempt to backup the Quicken file to the USB stick from within Quicken again.
  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    @Ernest Seay  The other reason why you might get that message is that there isn't enough room on the USB drive to hold  the backup file.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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