Can't add new bills from Chase - Quicken couldn't find any accounts or all of the available accounts

QknSince92

I'm running Version 6.12.5 (Build 612.47953.100) on macOS 12.6.2
I've been having problems getting the correct balance due for ebills. I deleted my 3 ebills from Chase (all instances), exited the app, restarted it and tried to add them back in.

No good - I receive this message - Quicken couldn't find any accounts or all of the available accounts

Quicken Jasmine

Hello @QknSince92,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.  

I look forward to your response.