Auto-Enter Reminders don't work anymore - changed to Manual/Upcoming - (edit X9)
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I am tried of reading posts telling you that the auto-enter feature has STOPPED working since last update a month or so ago. This is rediculous to take this long for you to fix it. I've done everything I read in the thread and nothing works. I've switched multiple times now from Reminder to Auto-Enter and it changes itself back the next login. We are alll paying a good amount of money for the subscription service. If you don't give a damn just tell us and we'll find another provider. But it would be better to fix the fricking app.
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There were two (related) problems existing that were merged into one discussion.
(1) The issue of Auto entries not populating the account register when Mobile and WEB Sync IS NOT turned on was one issue. This problem was resolved with the last release. R50.15
(2) The second issue relates to what happens to Auto Reminders when Mobile and WEB Sync IS turned on. This problem is still pending and affects users that use Mobile and WEB.
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Since the latest updates, my automatically schedule transactions are not automatically entered into the register, and I have tried to reset them but they continue not to be entered automatically. Each time I open Quicken software I have new reminder transactions that were set to automatically enter but failed to enter the register. Could use some support: Windows Subscription Version R50.15
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Many seem to thing that transactions set up as auto-enter and suddenly becoming reminders is related to mobile sync. I can say that this is not the case. I do not sync to mobile or web. The feature is turned off in my preferences. I use Q locally only and the auto-register entry business still occurs.
User of Quicken for Windows Home & Business Edition since the day after Microsoft abandoned its superb Microsoft Money product.
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Have you upgraded to R50.15? If so and your Reminders are being switched from Auto to manual even though you have Sync disabled I suggest you contact Quicken Support and show them the problem. You should also send a report via Help > Report a Problem. That is the only way they can take your case into consideration.
QWin Premier subscription1 -
YES - this certainly appears to be different than all the other postings -
with SYNC turned OFF - and still having the problem
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I am running R50.15 / Build: 27.1.50.15 Windows 10 enterprise
I disabled the syncing because of the comment. There are other issues when syncing and I just don't want to deal with it anymore. I may just set up a holding account to sync on my phone for travel and move to the appropriate account on my PC.
Regarding auto reminders, I just went into bills and reminders and reviewed "all-bills and deposits" and changed those back that needed to be auto. It's been fine for a couple of days. It's working as it should. If the issue recurs, I will try deleting a few reminders and adding the reminders back in as auto.
NOTE:I did do this under current review and selected show "all-bills and deposits".
If it matters:
I DID NOT do this by selecting the "manage manual Bills and income" button under "Bills & Income"
Quicken user since 1989
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I first installed and synced to the Android app a few weeks ago. HOWEVER… I believe I also upgraded Quicken for Windows to the latest version at the same time, so maybe it was coincidental to using the app. I immediately noticed in Quicken for Windows that the reminder icon
next to my checking account in the accounts list would not go away. A couple of days ago I got curious enough to discover that automatic entries are changing to reminders after running one-step update.
ALL of the "Upcoming" reminders in the screen shot below were previously set to "Auto". They have been that way for years. I changed them back to Auto twice now, before discovering this thread.
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Just to update, on my bills and income reminders I always had it set to "Due in 30 Days" and now it keeps changing daily to "Due in 14 Days"
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@Hub Is it the default time period for the display of Reminders that is changing to 14 days? If so, that discussion is here
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Has there been any affirmative word from quicken with a date specific as to when this feature will be restored (aside from “July”)? It might have been provided and I overlooked it.
For me, this was a basic function of Quicken from when I started in 1997. This revision/bug/whatever is a nuisance, and today being the first of the month, I had 15+ transactions that I had to manually enter as opposed to them automatically appearing in the various registers. Combined that with the daily entries (I.e my daily stop for breakfast) and all the other routine entries, this is time consuming and increases the margin for error or omission. I sure hope Quicken is intending to restore this feature, and soon. Thanks.0 -
Thanks Jim, I will bookmark that thread for follow up.
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No date has been announced. The only official word is the planned version, R51. Usually Quicken releases a new version every month, with further updates as needed to fix newly introduced bugs.
The Alert for this problem is here
And Announcements of new versions are here
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The linked "Alert for this problem" specifically states that it "does not affect the functionality of auto entry" which is not the case for me. The entries that have swapped from auto enter now have to be manually "accepted," which while better than fully manual entry is not the same functionality as auto entry provided. I'm watching that alert, but it's not quite the issue I'm experiencing. (I've reset everything MANY times, and I have more than 25 entries that I reset every time, I so far have never wanted a memorized transaction to be anything other than auto enter, though I do adjust the number of days.)
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I'm just now joining this thread, just to add my "me, too" — I sent the requested "Help" report today after having to change all my "reminders" to "automatics" again and wondering why. Now I know, sadly, and I guess I just hope Rel. 51 solves it!
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I am still experiencing the issue with the auto-reminders. I have release R50.15 - which was released to specifially fix the issue we are all complaining about. Is there an ETA on when this will be fixed? Seems there are LOTS of folks experiencing this problem.
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@Jayayuu - if you carefully read the R50.15 Release Notes - the fix was NOT for this problem… but something else that was related to having Reminders defined. Unfortunately the actual “issue” is just vaguely referenced which makes it really confusing…
- Issue occurred when launching Quicken when an Auto Reminder was set up within a file.
Problem occurred when launching Quicken that prevented file from opening
properly when an Auto Reminder was set up within a file. [Edited - Clarified Issue]1 -
All I know is that I am paying for a service that clearly I am not getting, I really enjoyed using the mobile and sync features to manually add transactions on the fly and will have to do without until this issue is resolved , because I’m certainly not dealing with not having the auto entry in reminders not available, seems to me that there are way to many customers not to have had this problem resolved by now, I’m a long time Quicken user and have never experienced anything like this.
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Yes, this is about the time that this started happening to me also. When I turn off the sync (I use the mobile app on occasion Android) The auto enter remains clicked. I believe this may be the crux of the issue. I can live without the sync for mobile until it gets fixed.
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This has been driving me crazy!!! I've tried everything. I finally removed the Mobile and Web Sync function and it seems to be holding. However, I frequently used Quicken Mobile. Not, it appears, that is no longer an option for me. Very dissappointed!!!
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I feel like there is a lot wrong with Bills and Income. I notice Reminders get skipped and vanish completely over the last 6 months. Now this has been going on for over 2 months. What is going on?
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I agree. I have had split reminders change categories, one-time change to yearly, and some some just disappear. All seem to coincide with synching
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Still an issue for me now
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I was just offered a new update that I have installed: "Version R50.16 HF5 (July 2023)" that has the following "What's Fixed" entry:
"An issue in which the auto enter reminder setting was turned off after cloud sync"
Could this be the fix, earlier than previously expected in R51? I have not tried re-enabling cloud sync to test it….too afraid 😑
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Ok - so I decided to bite the bullet; with R50.16 HF5 installed, I did a complete backup, then re-enabled Cloud Sync (Edit-Preferences-Mobile & Web-Sync slider "on"), and then did a cloud sync. All the Auto Reminders have stayed as "Auto" as expected. I also tried exiting out of the program and restarting. I also did a full One-Step Update, exit/restart. Still ok.
I think we have a solution here, folks!
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@je c fInstalled R50.16 this morning, reenabled and performed a sync, closed and reopened Quicken. All the auto entry reminders remained auto. None reverted to manual entry. It appears R50.16 has corrected the problem - at least for me it does.
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YA…. ITS FIXED!!! THANK YOU
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I downloaded 15.16 update synced, turned back on moble synced to the cloud, And it is fixed for me.
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Auto was fixed, but one-time reminders are still changing to yearly after doing sync.
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R50.16 - wonder if anything else, besides the Auto Reminder issue, is mentioned in the Release Notes ?
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