Auto-Enter Reminders don't work anymore - changed to Manual/Upcoming - (edit X9)
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There has been two updates and still not fixed. C'mon Quicken
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They really messed this up!
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Quicken update my software this morning. No help, still has the same problems. Once again I opened Bill and Income Reminders and was asked "Schedule These?" for the same transaction I've been saying "No" to since May. I did report it using Help>Report a Problem which sent my logs but not a screenshot.
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Installed version R50.14 build 27.1.50.14 this morning, and it's still not fixed. Admittedly, the Release Notes didn't indicate it would be fixed, but I tested anyway.
(1) Validated my current QDF file to ensure I'm using good data.
(2) Made a backup.
(3) Turned Sync back on (Mobile & Web » Go to Mobile & Web » SYNC).
(4) Ran the 'One Step Update'.When I checked Tools > Manage Bills & Income Reminders, all of my 'Auto' bills switched to either 'Due' or 'Upcoming' (both of which are 'Remind me…').
But, hey, I repeat myself.
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Mark - I hope you used Help>Report a problem. I believe they need our log files to troubleshoot
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I am having the same issue. Looks to have started between 5/12-5/19. When I enter these in manually it is not progressing to the next date.
I also have 100s of blank bill payments going back almost everyday for months.
This is getting very frustrating. I used to be able to spend a couple of minutes updating my accounts and getting a pretty good snapshot on my finances.
Now it seems I am spending hours trying to cleanup my quicken files due to errors in the application. I have been a long time customer and it doesn't seem that it is worth using this application anymore.
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I am having an issue with manually entered bills. I have them set to auto enter into the register 16 days in advance. However, after the first one is entered, the status of the bill changes to a Reminder instead of Auto Enter.
Anyone else having this issue?
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This started happening to me around May, 2023, along with the twice a month paycheck switching to once a month. At a minimum, why can't you (Quicken) roll back the update to what the software was, say, in April while you diligently work on the issue?
I need Quicken to be solid. If this is not corrected soon, I will cancel my subscription.
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bills & income reminders have not worked for about 3 months for me.
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I'm submitting a Help>Report a problem each time I open Quicken and find the same problem. Hopefully I will get someone's attention
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I have pretty much doing the same thing. Hope more users also get on the bandwagon and do the same.
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Helllo Quicken moderators,
There is another post (Ticket # 10230169, CTP-6712) that should be combined with this one as it is duplicate. Only thing is that post does not allow anybody to comment.
So how are we doing with this issue? I have had two updates in the past month and neither fixes this issue.
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When ever I do the one step update all of the entries I have set up to Auto Enter change to upcoming.
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"QWIN-18022" was a problem ID Quicken assigned to this issue a long time ago. Please include it in any problem reports you send to Quicken.
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Hi All, I have reached out regarding this. We hope to have the issues regarding auto entry and bill reminders resolved in R51. We do not have an ETA for when this release will happen, so please stay tuned. Thank you for your patience.
Quicken Janean
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I have always setup my bill, income & transfer reminders to automatically enter into my registers on the due date. This was working just fine until around March of 2023. At that point my automatic entries stopped and were all showing as upcoming or past due. I went through and changed them all back to automatically enter. I closed out of quicken (which was set to sync to the cloud and to the mobile app). When I re-opened quicken everything was back to showing as upcoming. I changed all of my reminders again and turned off the sync to the mobile app. They are now staying as automatic entries, but this means that I can no longer use the mobile app and consequently have to be at home and on the computer to see anything. This makes quicken completely useless.
When will this issue be corrected? 😣
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This issue has been fixed as far as I can see
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Nope, not yet, still a problem
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Mine is still acting up. Every day I open Quicken, get the ongoing disaster, click on Help>Report a problem and tell them again. Maybe they will expedite fixing it if enough people continuously report it using Help>Report a problem. Then they have the logs and screen
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Quicken Janean
Administrator, Moderator admin
11:06AM
edited 4:33PM
Hi All, I have reached out regarding this. We hope to have the issues regarding auto entry and bill reminders resolved in R51. We do not have an ETA for when this release will happen, so please stay tuned. Thank you for your patience.
Quicken Janean
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I have the same issue with auto-enter for income & auto-enter for bills and have reported it multiple times, with never any response. The problem seems to be in the sync procedure. I can set everything the way it's supposed to be, sync, and it's back to "remind" instead of auto-enter for EVERYTHING. If we have to manually enter everything, we can do that for free in Excel. PLEASE FIX THE SYNC PROBLEM.
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That's exactly what I said a while ago. If I have to do everything manually then I can do it with Excel for free. Meanwhile, I just keep sending Help>Report a problem. If nothing else, they can't say that they didn't know about
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I unlinked from Quicken from Quicken Mobile, signed out of Quicken and then signed back in to Quicken. Not sure if both were necessary, but Auto-Enter is now working again as it did initially.
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[Removed - Unhelpful]
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I have set up all my reoccurring bills with the "Mangage Bill & Income Reminders" feature. I choose to have them entered automatically. Unfortunately, most if not all seem to be reverting to a "reminder" rather than the setting to auto-enter. Why is the program changing this on me?
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Comment no longer relevant in merged context
Quicken user since Q1999. Currently using QW2017.
Questions? Check out the Quicken Windows FAQ list0 -
Thank you, MSHiggins.
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I can set the reminder to automatically enter the transaction 1 day ahead of the selected date. After setting all the transactions to "Auto enter", without having closed Quicken, returning to this reminder function maybe the next day, each of the reminders set to auto enter had changed back to "remind me 3 days ahead of the selected date". I have reset these 3 times and each time transactions will not remain as "automatically enter", but return to notify me 3 days in advance. How can this be corrected? It began about a month ago.
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Comment no longer relevant in merged context.
Quicken user since Q1999. Currently using QW2017.
Questions? Check out the Quicken Windows FAQ list0 -
Why does the auto enter for bills in "Bill reminders" keep switching ALL my auto enter transactions back to auto reminders? This despite following five attempts of following the online instructions, backups, software updates and 27 minutes on the phone with a tech in El Salvador?
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