Error messages when signing in and downloading tranasactions [Edited]

wess54650
wess54650 Quicken Windows Subscription Member
edited March 9 in Signing in, Passwords, and Activation (Windows)

Often when I sign in I get an error message that my subscription has expired which it hasn't. Also I get message to try later. Also when I try to download account transaction it will state to try later.

Answers

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    edited February 7

    Hello @wess54650,

    If you don’t mind, could you please provide a screenshot of the error messages that you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    Thanks!

    -Quicken Jasmine

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  • wess54650
    wess54650 Quicken Windows Subscription Member

    Here is the screen shot you request. I also get the message that updates are not available at this time try back in 10minutes.

    I just renewed my annual membership which is done automatically but I plan to stop this next year. Quicken has a great program but it's become to hard to work with in the last year. I've got 20 + years of using Quicken plus a lot of valuable data but I don't think it's worth the headaches.

    image.png

  • wess54650
    wess54650 Quicken Windows Subscription Member

    let me know if you get this.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @wess54650,

    Please take a moment to review and follow the troubleshooting instructions found in this Community FAQ.

    Hope this helps!

    -Quicken Anja
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