nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

TD Bank reauthorization failing (QWIN)

dcspa

I received the message to reauthorize. I go to TD. I reauthorize. The quicken shows a times out message when I am sent back.

Please resolve. It seems like weekly quicken has a given institution.

Find more posts tagged with

Accepted answers

Quicken Anja

Hello All,

Please be aware that there is currently a known issue with TD Bank that is preventing it from connecting, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available information and updates.

We apologize for any inconvenience in the meantime! Thank you.

Quicken Janean

Hello All,

This issue with TD Bank is ongoing, though some progress has been made toward a resolution; the root cause of this issue is due to a problem in the data that TD Bank is sending to our service provider. We don’t yet have a date for this resolution. Some users reported unfamiliar or incorrect transactions in Quicken after downloading from TD Bank. These transactions, though incorrect, were not in any way a security concern, however, due to this incorrect data, and the potential user impact of needing to ‘weed out’ these incorrect transactions, our service provider temporarily disabled downloads while this issue is being fixed. While this is not strictly a Quicken issue, we know that this is frustrating. We will continue to keep you updated on this thread until the issue is resolved. Thank you.

All comments

dubblek2

Follw up re Connection Type…

After getting reconnected and reauthorized, albiet the funky "First Community Bank" scenario described in the prior post… this is what Account Details reports:

Don't see any choice re Connection Method there, and when you click on the question mark next to "Express WEb Connect+" this is displayed:

Note the reference here to "First Community Bank" there as well… again, just saying…

goingape

https://community.quicken.com/discussion/comment/20450900#Comment_20450900

Thierry, The account wasn't added as a new account. I was able to reconnect the account that I've had in quicken for many years. It didn't ask for an opening balance when I connected to TD it just downloaded the last couple weeks of transactions. Somehow it picked a date to download transactions from. I have them all matched and my main acct is showing a $400-500 difference than the online balance. All of my transactions are entered into Quicken and the balance I had was correct with TD before the reconnect. Maybe TD is adding a new way to charge fees?

RobMc1

Any update to this issue?

knute97

I was able to download TD Bank checking, savings and credit card for 2 days using the web connect setup.

Today, however, all 3 account deactivated and did not download.

Tried to reestablish the connection thru web connect and, while the accounts were found, I could not link them to existing accounts.

knute97

After several tries at establishing a web connect connection that allowed me to append transactions to existing TD accounts, it finally worked!

A couple of things that I did notice - not all occurring at the same time.

Several times the attempt located my TD accounts, but I could not add them to existing accounts.
Sometimes boxes were unchecked prior to one step updates.
Every time that I did connect and download transactions, the account opening balances were some false number that made the Quicken balance not agree with the online balance. To correct, I had to go to the account beginning transaction and set it to $0.