Regions not Downloading
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No, not fixed for me after multiple attempts. Did the update and even tried resetting the account.
UPDATE: It finally worked when I did the update through the Online Center, not Update Now on the account.
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Yes, you need to do an error recovery then do the update!
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Quicken did not notify me that an update was available for download, I clicked help / Check for Updates.
Received a new set of error messages on the first try, and then transactions were successfully downloaded on a second attempt.
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Mine started working today. No error code 220 with Regions.
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What do you all mean by 2 updates. My direct connect to regions is not getting an error, however it is not uploading payments or downloading transactions either. Perhaps something else has broken as I have gone back and forth between Web Connect and Direct Connect.
- I am now on direct connect with the R60.20 version
- Not getting errors
- however not getting any real uploads or downloads either
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This morning, the update for regions worked. The amount of time it took to fix this was unacceptable but the result was appreciated.
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The first update was an error recovery on direct connect. Then, the second update downloaded or reconciled entries.
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Can someone from Quicken confirm that downloading the latest update will fix this issue?
Do I use Web Connect for Regions or Direct Connect?
I have been having this issue and others FOR NEARLY TWO MONTHS and all I get from Quicken is we are aware of the issue but have no ETA for a fix.
Back in November I updated my software and Quicken wouldn't even open. When I tried to open the software it would just hang and I'd have to use task manager to close it. Quicken support told me my file was too large. Wrong. A quick knowledge base check confirmed that was not the issue.
I kept rolling back to older versions until I got to version R55.12 and it started working. Regions would download, no issues with Quicken. I committed to just staying with version R55.12, then Regions stopped downloading.
I backup my data file before doing anything with Quicken because I don't trust it will work then next time I try to use it.
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Hello All,
Thank you for coming to share. I am happy to hear that this issue is starting to resolve for some of you!
-Quicken Jasmine
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Thanks for the reply Tman. My first download never showed an error recovery. Only showed a nice green "complete", however nothing transacted. No upload of payments in Quicken to send, and no download.
…..And the "complete" almost comes too quickly….as if there is not enough time for data to move. My other connections…BofA, Citibank, Chase, etc, all take a few seconds before moving to "complete", while regions is now immediate, with no changes in register.
Anyone have ideas? I have upgraded to the latest version. I have downloaded a full new install, and tried that as well.
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I have been unable to connect Quicken for Windows Deluxe with my Regions Bank checking account since early December, 2024. A couple of days ago I updated to version R60.20 and still was unable to connect to Regions Bank. This afternoon I was able to connect. It took two attempts but all tranactions were finally updated and the balance was accurate. This has really been a long haul.
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Did you try resetting your Regions account under the Edit Account Details→Online Services?
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FWIW: I had a similar problem getting everything working again. Quicken support recommended restoring a backup from before the problem started (11/21, in my case). Then make a copy of that and load the copy. That disconnects all accounts from both Direct & Web Connect.
next add a new account for each account (bank, credit card, investment, etc) and link the new one to the old one. They told me this works more consistently than just setting up comms for the accounts.All I can say for sure is that it worked for me.
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Interesting morning. I tried to update today. I received notification about files at Regions not being correct. I then tried to update again and it was successful. I had a number of old transactions that I had to clean up. Luckily I don't use my Regions accounts a lot so there were not a lot of transactions to clean up.
Everyone may want to try to download accounts a couple of times.
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I think this is fixed
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yes working after the error is fixed and then you have to do a second one to retreive your data. why have they not updated the ongoing 12/23/24 website or sent out an update at all. POOR Customer care.
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Thank you for sharing! I am happy to hear that this issue has resolved for more of you, although I do apologize for your frustration!
-Quicken Jasmine
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