Following Up On Older Post

WebCrawler

Hello,

Reference:

How stop auto entry of check numbers? — Quicken

Why Has Quicken [Removed - Speculation] NOT Answered This Question?

Thank You,

Signed: A 30-Year Valued Customer of Quicken

Jim_Harman

The post you referenced is from 2023. Could you please describe in detail the problem you are having?

NotACPA

@WebCrawler As explained in the post you referenced, this is something that your bank is doing. Why would you expect Q to correct it? You REALLY don't want Q mucking around with downloaded data except explicitly under your control, such as Renaming Rules.

WebCrawler

This is not something my bank is doing! When I enter a transaction into Quicken, a check number is entered by Quicken running Quicken code on my computer. My bank is doing nothing, absolutely nothing.

Quicken code is running to enter the check number before I hit enter in Quicken.

[Removed - Disruptive/Speculation]

How possibly is this a bank issue and not a Quicken coding issue?

Quicken Kristina

Hello @WebCrawler,

Thank you for sharing your experience. With transactions downloaded from your financial institution, the check number that populates should be the number provided by the financial institution. Your post from 2023 indicates the check numbers changed from 6000 series to 4000 series after you did a manual transaction with a 4000 series check number.

To determine if this information is coming from your financial institution or if its being filled in by the Quicken program, we would need to review the logs and would need 3 recent sample transactions where the check number is incorrect (we would need the date, payee name, amount, and what the check number should be). To send logs, please navigate to Help>Report a Problem and send a problem report with log files attached.

If you are not comfortable posting the sample transactions in this discussion, then please include them in the description on the problem report you send.

Alternatively, if you just want to stop the duplicate check error messages, you can do that by navigating to Edit > Preferences > Notify, then uncheck “Warn if a check number is re-used”.

I look forward to your reply!