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Target Transaction doesn't download anymore since early-mid March 2025

Lampatrick

I have been using Quicken to download my Target credit card transcations for over 12 years. It has been working fine.

However about several days day, the downlownd no longer worked. After waiting for a few days that I kept getting the error, I deactived Target and tried to reactivate again on Quicken, and I got this error that the Target website is not available.

I am using windows 11.

My Quicken Premier version is R61.21 with Build 27.1.61.21.

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Comments

Quicken Kristina

Hello @Patrick,

Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark this Community Alert to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

Thank you!

(Ticket #11648192/ CTP-12385)

drbfrog

Same here

Snorkle

Try again in a couple of days. It is impossible to access the Target card online at all currently.

DLCPhoto

I can now access my account online, but Quicken does not connect to Online Services, either through a reset, or a full deactivate/reactivate.

AllenK

I can confirm what DLCPhoto has stated. I can access my Target Circle Card account online but continue to get errors when attempting to connect and download through Quicken Classic Premier for Windows R61.21 Build 27.1.61.21. I also tried going the reset account then deactivate… route but no luck.

tomtab@

Quicken now giving error that the "institution is not recognized" when you download a target web connect and attempt to access the file. Target has redesigned their web page and it was offline for several days. Although able to log into it, it is still a work in progress.

Quicken Anja

Hello All,

While the website maintenance is resolved on Target's end, the alert previously linked above by @Quicken Kristina pertains to the issue within Quicken that is still considered open and ongoing. We will update the Alert once it is resolved.

Thank you!

AllenK

There is an option in the Download History for Quicken Web Connect (.qfx) but the resulting file is not recognized. Quicken returns, "Quicken is currently unable to verify the financial institution for this download. Please try again later."

jesseviray

Following…..I'm experiencing the same issues. Do we have a date on when this will be resolved?

Andrew B

I have never connected my Target account for downloading. Just now when I tried to import downloaded transactions (Transactions.qfx) it gave me this:

That's why I'm importing the transactions from a downloaded file, supergenius.

Does Quicken invest all of that sweet, sweet recurring subscription revenue in making this application better, or worse?

ldylwyrva

I'm having the same issues. Went through the troubleshooting, which suggested I reactivate my account, but that didn't help, either. This is maddening.

MintUserNew

Looks like Target Red Card had a major website upgrade. It wanted me to do 2 factor authentication, which I did, and then didn't download them. I contacted them and Target Bank said the following:

We appreciate you for taking the time to write us regarding your Quicken not working.

You can download your Target Circle Card transactions through Manage my Target Circle Card. Just select Go to full transaction history and then choose the available statement from the dropdown. You can filter for the specific transactions you want to view from each statement by selecting Show search options. If you're using Quicken, you may need to provide your account number, which can be found on the Home page.

Keep in mind, when you download transactions to certain financial management programs, the downloaded transaction files aren't automatically imported into your software. First, save the file. Then, import it through your software application. If you're not sure how to import data, check your software's help files.

Manage my Target Circle Card offers transaction data in these formats:

• Spreadsheet (Excel, CSV)

• QuickBooks (QBO)

• Quicken Web Connect (QFX)

• Open Financial Exchange (OFX)

In addition, we're not able to guarantee compatibility with third-party software. If you need help with downloads, we recommend contacting the provider of your money management tool directly. If you need more help with online statements, please give us a call at 800-659-2396.

Thanks for contacting us through Manage my Target Circle Card.

Cbucciav

I am having the same issues since the 2nd week of March as well and I use Quicken MAC running Sequoia 15.3.2 I hope quicken has a resolution soon.

jcalisher

in addition to not being able to reset or adding target as a new card, if I download the transactions from target, I get the following message. Hopefully this will give someone a clue to where to look. QW

when opening the file.

MLinDFWTX

1.) The number Quicken displays to contact Target is an incorrect and disconnected Phone number to Target National Bank 800-755-5852. The correct number from the back of the Target card is 800-424-6888
That implies that there is an error on Quickens side.

2.) Also, what implies the problem is on the Quicken Side is when I perform a "One Step Update", my Target information is NOT included in the list of Institutions that are being updated. So right out of the gate it appears Quicken is not reaching out to Target.

Per a Target Rep., to connect to Target, the first step is to connect to " rcam@target.com " per the Target Rep, that is likely where the point of failure from Quicken is?

I hope this helps and I hope this issue can be resolved soon?

tedkontos

The problem is that the Target Circle Card and 1 or 2 of their other cards are now operating under TD Bank North, US and NOT Target National Bank. Read the fine print at the end of the new web site. Apparently TD Bank has not come up with a way to connect and connecting to TD Bank produces no results. I know because they're my bank and no Target account info downloads occur daily. We just have to wait to see what happens.

sddolfan

Piling on…I'm having the same problem as well.

MikejSTL

Same issue, has been happening for multiple days. Definitely need a fix soon please.

SteveH28

Same problem. But the attempt to perform the Quicken download takes me through some 2FA process, which I do, but the download still fails. Oddly, if I login to the Target site directly, it does not require 2FA. Hmmm….

Stephen B

Same issue, same error CC-885.

When logging into the Target credit card website and trying to download and import that way—still get an error, unable to process….

Odd and weird

Yips

Just piling on — same issue here. Please fix the Target connection ASAP.

SAR

Following—same problem.

jcalisher

Either quicken is not reaching out to Target or

Target's banking ID changed in the last month when they changed their system.

If I download the transactions from Target, the financial institution cannot be verified by quicken. I have been able to use the downloads until they were down for updates Mar 12-18. now not longer.

Even when Quicken wasn't talking to Target, which has been a while for me, I could download and use the file form the Target payment site. I am not sure if Target had different cards or not. when mine stopped talking, Target's site said that they no longer supported quicken via web connect and downloading was th e only way.

This is what comes up now when opening a Target QFX file. It didn't before.

web3

Quicken and Target are expected to work together to provide the services I am subscribing to with Quicken. Right now I am unable, amongst numerous subscribers reporting here, execute a basic service promoted by Quicken.

This should immediately escalated to resolve to resolution as this is providing a very poor experience and negative user impact.

Based on observation and this thread, there is ample information to pursue the issue, but I find the MTTR unacceptable!!

Qucien is failing to deliver what I am paying for!!

When is this going to be resolved!!

Barb Spigner

I have not been able to download my transactions from my Target credit card for around a week now. It seems to be a Quicken server issue? Any idea about this. Was sent a password code to enter in my account to add to my password vault and then I get a CC-501 error. Any idea when this issue will be resolved?

DLCPhoto

https://community.quicken.com/discussion/comment/20481893#Comment_20481893

No response from official Quicken support for a number of days now (although 2 of them are a weekend). But this issue has been going on for quite a while.

Status report on getting this fixed?

Barb Spigner

Same here—Quicken fix this !

TeBock

Come on Quicken ….. Fix the blasted problem already!!!!!!

DEMessinger

Just tried again. Same problem as everybody else. Error CC-506

Lewis Bernstein

Same problem for me