Change screen position for pop up window?

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mpbundy
mpbundy Member ✭✭✭
edited June 27 in Registers & Transactions (Windows)

Quicken Deluxe Classic/Windows 10

Can anyone tell me how to change the screen position for a pop-up window. I am using two screens. with quicken opening up full-screen on the smaller of my two monitors.

In my register screen when I want to find and select a category/Memorized Payee list, the window opens partially off-screen.

When I enter the first few characters of a category, I have to show the full list and then scroll to find the category I'm looking for. When the pop-up/drop down window list is open, I cannot drag it on the screen for repositioning.

Thanks in advance.

[Edited - Readability]

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @mpbundy,

    Thank you for letting us know you're having problems with how Quicken windows are displaying. Is this happening only in Quicken, or are you having issues with pop up windows from other programs also displaying incorrectly?

    Do you use Large Fonts in Quicken? If so, you may want to try turning it off, by navigating to View > Use Large Fonts, and unselecting it, to see if that resolves the issue.

    Screenshot 2025-06-27 at 2.15.45 PM.png

    Have you tried using a different screen resolution? Do you have any accessibility options turned on for your computer? Do you use high resolution monitors?

    I look forward to your reply!

    Quicken Kristina

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  • mpbundy
    mpbundy Member ✭✭✭
    1. Happening only in Quicken, however Quicken is the only program I display automatically in the smaller of my two monitors.
    2. I am not using large fonts.
    3. Running in PC native resolution (1366x768)
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    Are both displays at the same resolution and Windows scaling?

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @mpbundy,

    Thanks for providing more information!

    If you don’t mind, could you please provide a few screenshots of the pop-up box display issues that you described? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    We appreciate it!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    https://community.quicken.com/discussion/comment/20497752#Comment_20497752

    Just checking in, are you still needing assistance?

    -Quicken Jasmine

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