Quicken Duplicating Scheduled Transactions

Scott McCauley

This is still happening to me too. It's been a few months now, if not more. I've gotten pretty good at just anticipating and cleaning things up every time. But it's getting tiresome. Plus now, when it's a scheduled transfer, I'm getting new entries created that are "one-sided" transfers (they appear as a transfer but cannot be followed to the other side using the context menu). These one-sided transfers are making it more difficult to just keep "cleaning things up"

Quicken, you need to fix this!!

I have several scheduled transactions (payments and transfers) on my Chase bank accounts.

Quicken Alyssa

@Scott McCauley,

Thank you for adding to this discussion with your experience.

I apologize that you have been dealing with this for an extended time. I can assure you that our team is diligently working toward a resolution of this issue.

We appreciate your patience as we work through this issue!

[CTP-16297]

QknUserSince90s

Update: Does not happen to me every day, but still frequent. Quicken, do you want to remote in and watch it happen sometime? Or maybe I can record a screen capture video of it happening? I would send you a backup of before and after, but I am not comfortable sharing my financial files. I know that makes debugging difficult (I am a developer). But I will do whatever I can to help.

Quicken Kristina

Thank you for the update,

Our teams haven't requested that information yet, but I let them know that you're willing to provide it if needed.

Thank you!

Michael Jones

Just adding a note that this has also been happening to me, almost always with scheduled transactions. I just deleted another one just now. I thought for a while that it was because of issues with downloading pending transactions from Chase, so I turned that off. But it's still happening.

Doesn't seem to be that far off from the bug we all reported with paycheck reminders being messed up in a recent update as well (that thankfully seems to be fixed).

Just adding so that it's down as a problem for me as well.

Michael Jones

Something is very messed up with transaction mapping. Today I was finally able to update my bank account (it had been having trouble with Quicken for a few days). Of the 7 transactions downloaded and 'matched' to existing entries, all of which were reminders I had entered on the day they were due, Quicken recreated 4 of them, creating duplicates with no category, and matched 1. The 7th, it didn't match, but when I manually matched it, it asked me if it was the same payment as one in my register. When I said yes, it recreated it as a new one anyhow.

So some of the recent updates to this area seem to have a major issue. It happens for both my main bank account and my credit card, both of which have reminders.

https://community.quicken.com/discussion/comment/20546423#Comment_20546423

Quicken Kristina

Hello @Michael Jones,

Thank you for letting us know you're also seeing this issue. I added you to the ticket.

Thank you!