Getting "enter Valid Date" dialog box after auto update on investment accounts. Clicking ok bypasses, the message. Happening after latest update.
Hello All, Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this. We will be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation. It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.
While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better. We apologize for any inconvenience in the meantime! Thank you.
(CTP-7680)
Hi all, I have heard back and there is a plan to release a fix in a R53 patch. We do not have an ETA for when this will be released but you can check here when the release will be available. Thank you for your continued patience. I am sorry that this has been ongoing for as long as it has.
[updated 10/1]
Observation/workaround for this issue:
This is a spurious error message. Everything is downloaded correctly and all you need to do is click OK. But if you don't want to see the message you can take these steps:
If you want to use Accept All, select an existing transaction in the transaction list, not one in the downloaded transactions area or the transaction at the bottom of the list, before clicking on Accept All.
With either of these sequences I do not get the "Enter a valid date" dialog.
THIS IS STILL A BUG THAT QUICKEN NEEDS TO FIX.
Hi All, I am sorry for the delayed response, but in case you did not see my post earlier, there is a plan for a fix to be released in a R53 patch. I don't have a date for when that will be available so please check here for that update. Thank you for your continued patience. I am also creating an alert, so keep an eye out for that.
Hello All,
Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.
A fix for this issue is planned and should be included in a future release (R53). Though we do not currently have an ETA, you can bookmark this Community Alert to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.
Thank you!
(Ticket# 10502884/CTP-7680)
This is a known issue. A Moderator has said that a fix is planned for R53.XX patch and that means it will be sometime this month….just don't know which patch and when yet.: Re: R52.xx - Enter Valid Date after download transactions [Edit33].
Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.
We have forwarded this issue to the proper channels to have this further investigated. In the meantime, if you haven't done so already, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached and (if you are willing) a sanitized copy of your data file in order to contribute to the investigation.
While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.
We apologize for any inconvenience!
Thank you.
[Merged Post]
Same problem here (with Fidelity brokerage accounts)
QWin Premiere 27.1.52.19
New with update 9/7/23
With every new investment account entry, the "Enter Valid Date" pops up.
Same issue with Schwab.
When I click Accept All for downloaded investment transactions, a pop-up error message appears with "Enter a valid date." The cursor is in the date field of the next blank entry, and the date appears normal. This only happens with investment transactions, and it has started doing this recently. I have version 52.20 Quicken Deluxe for Windows. I have done the validate file with no issues reported.
I am experiencing the same issue. Perhaps introduced by the most recent update?
Quicken Premier Version: R52.20 Build: 27.1.52.20 Windows 11 Home
Getting the same error since the app version update… Only investment accounts.
As per Quicken Support I uninstalled and re-installed - same error. The was told to restore data prior to update (not sure how that would help). Did the restore - same error…
I had performed a Super Validate prior to trying the proposed solutions.
Same issue, as of the latest update installed this morning.
UPDATE: Quicken Support just told me this is a know / reported error with no ETA for resolution.
Same problem. Quicken wanted to spend way more time with me troubleshooting that I was will to, and already have spent an hour with them. I will just keep pressing the "OK" button on the invalid pop-up box. For $60 a year, I would have expected more.
Same problem. Charles Schwab. Doesn't happen for all accounts, but does happen for more than one.
I have tried 5 times to "Report a problem to quicken" about this issue, but Quicken FAILS to accept the problem report. It states:
Unable to send report to Quicken, please try again.
Which removes all my information and requires me to reenter all the information again. I have tried submitting problem reports over the years to Quicken and basically about 1 out of 5 actually go. Most fail with the above error message. Pretty bad when the Error Reporting mechanism has BUGS of its own :(
same problem with Raymond James accounts
Same error here. After downloading transactions, the pop-up appears in an investment account file. Annoying.
Having the same problem after I applied most recent update, R52.20. I was not having the problem before
If I open the transaction in the bottom download box first and then accept the transaction, I don't get this error when accepting
Getting the "enter valid date" error message also. Running Quicken Deluxe R52.20, Build 27.1.52.20, Windoze 10 Home
Same here for Schwab brokerage account.
Same problem here.
Me too. Same behavior after accepting download data in investment accounts.
I am running version R52.20 and build 27.1.52.20 - I am getting the "enter a valid date" message consistently
Windows 11 Home operating system. Quicken Version R52.20 Build 27.1.52.20 .
As of 9/13/23 the following issue occurs when accepting downloaded investment transactions. The error outlined below does not occur when accepting downloaded banking transactions.
Download transactions using One Step Update
Select investment account that has red flag indication transaction(s) have been downloaded
Select a transaction from list in "Accept downloaded transactions into transaction list" window at bottom of screen
Select Accept on transaction. Transaction is entered in register.
Select Done
Transaction has been entered correctly but following error window pops up.
Selecting OK or using the X to close window closes the Enter a valid date pop up to close
Same problem here
Same issue for me with Wells Fargo Trust accounts.
Thank you for taking the time to report this issue here in the Community, though we apologize that you are experiencing this.
Our teams have discovered that this issue is occurring due to having auto-reconcile turned on for investment accounts. If you wish to have a workaround while waiting for a fix to be released, we advise turning off auto-reconcile for the time being.
A fix has been created and is set to be released in an upcoming update release, though we do not have an ETA available at this time.
Thank you! (CTP-7680/QWIN-22578)
No joy. That recommendation doesn't work
Just updated to R52.20, build 27.1.52.20. Now after accepting the last transaction or accepting all downloaded transactions for any of my investment accounts I get a error, "Enter a valid date" with an "OK" button. The error does not indicate which transaction has an invalid date, and all of the dates are valid. Seems like the last update is not causing this error.
Same issue here!
I have tried all of the following previously posted recommendations and problem still persists.
Problem = Receiving a popup requesting to Enter a Valid Data when accepting downloaded transactions.
Currently running: ver R52.20 build 27.1.52.20
Is there a fix for this? Or will there be a patch released soon to resolve this?
