Why is Quicken asking for my password every time I start it?
Answers
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Just want to verify that in my case the problem went away a while ago but now it is back. I made no changes whatsoever. Did not seem to be coincident with any Quicken update.
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For me, the frequency of the password prompts declined during January, but has increased again during February to the point it’s extremely annoying again.
Also annoying is the radio silence on this issue, despite many of us having sent logs and files in to Quicken support months ago.
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I'll add my "me too" as well. It seems to only happen for web interactions, i.e. clicking "One-step Update" for my accounts. but I already have a vault password, so this extra login is a PITA.
Not only that, but once it pops up you can't back out of it. Your only option is to enter the password.
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@pviellieux have you tried clicking on "Update" while holding down [Ctrl] and [Shift] keys? After this is done, you should get this message -
I am not sure it will work, but it's worth a try.
Also, there is another thing to try. Go to Help→Manage Your Subscription, then click on "Check Membership Status". If you are required to sign in with your Quicken ID, go ahead a do so. I found that if you do this once, you are no longer asked to do so elsewhere. Otherwise, if it just states that your membership is up to date, then this avenue for a fix is not applicable to you.
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I just had it happen again while trying to do a "One-step Update". Last time this happened was in January. Strange how random it is.
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…and again.
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I've been having this problem for a few months, also. So annoying. It is not every time, but very often. I have been a Quicken user for over 25 years and never remember a time with so many problems and bugs. Argh!
I just had a complete rebuild of my data due to data corruption (again!) so it is not a validation issue. The problem happened before and after the rebuild, and has been ongoing through multiple updates. I use the same desktop computer, same network, no VPN.
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I have the same problem. Did the reset thing and it worked exactly one time. given that this is a serious issue affecting so many users where is a Quicken update that will fix this annoying problem. Given the increased prices for renewed subscriptions where's the corresponding increased service??
🤬😠
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After updating from R53.32 to R55.26, I have been getting this problem. It seems random, but almost every other day.
I have used the "log in as another user" method several times and the result was no improvement.
Deluxe R55.26., Windows 10 Pro
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Same here. Same version, also W10. Comes and goes. I am reluctant to do the sign-out-and-sign-back-in anymore as it seems each time Quicken somehow "finds" a variety of transactions from up to two or three years ago and downloads them as new. Each has to be manually deleted.
It happened ten minutes ago. After getting frustrated with putting in my password for the second time today, I decided to try sign-out-sign-in one more time. Weary of having to fetch my password. I just finished deleting 60-70 transactions from as far back as 2021.
"I have been a Quicken user for over 25 years and never remember a time with so many problems and bugs. Argh!" Ditto. Makes me wonder if I should stop paying. I'm already doing manual entry and clearance without downloading for one retirement account. I think I have an old copy of some Intuit-era Quicken around here somewhere.
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And just like others I'm still randomly being asked to login when trying to do a one step update.
R55.26
Build 27.1.55.26
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Yes, this problem comes and goes for me, some days it asks some days it doesn't, no particular rhyme or reason to how I am using Quicken. I realize that intermittent problems are difficult to debug but one would think the code path is sensing a particular condition to ask for the login, why is it taking Quicken almost a year now to deal with this? Why am I paying ever-increasing subscription fees to encounter the same old bugs?
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This problem has been happening to me for a while. I have signed out and signed in as a "different user". I have validated and repaired my file. I am using Quicken for Windows on a virtual desktop and discovered I accidentally was saving my data onto the MAC instead of the Windows program. I corrected that and now launch the file only from Windows. I have been on the phone with Quicken support, did the 2nd validation and repair of my file. I have the most recent version and a paid subscription. I repeatedly have to login in to Quicken before I can access my data file. I have spoken on the phone with Quicken about this issue several times and get the same answer…"we are working on a solution". Very frustrating.
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FYI in case it helps:
I used to start/exit Quicken once a day, for no particular reason except habit. About a month ago, as an experiment, I stopped exiting Quicken. I just leave it running indefinitely, days or weeks at a time (until a Windows 11 update forces a reboot). I don't think I've been prompted to login since I started doing this (except perhaps after a reboot).
Now this is a workaround, not a fix per se, but at least I'm no longer pestered to login. YMMV.
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For what's it is worth, I had a downloading transactions issue (separate problem that Quicken has in automatically matching up downloads in two accounts (similar to a transfer but it wasn't)). Anyway, I had to use a backed up version and since restoring and using that backed up version file as my new living file, I no longer have that signing in every time issue.
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Seems it's happening more often as of late.
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As Dave said, not exiting the program seems to bypass the problem of being asked to log in. But I have a pernicious problem with one-step update, it stops working and the only way I can get it to work again is a Quicken restart.
I haven't reported that or filed any kind of bug report because it seems to have several interacting moving parts and is hard to document.
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Be careful here. If you have it set to create a backup when you exit, then your backups are not being created.
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You make a good point. Fortunately, I've never relied upon automatic backups!
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