Vanguard Error Code: 16503 (QMac)

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Answers

  • Member ✭✭✭
    edited April 1

    Yep still getting the 16503 HTTP-400 error which apparently is a different issue Quicken is tracking per @Quicken Kathryn

  • Quicken Mac Subscription Member

    Hopefully will not take weeks to fix this second time.

  • Quicken Mac Subscription Mac Beta Beta
    edited April 1

    Still getting error code 16503 this morning.

    Quicken Mac user since 1993

  • Member ✭✭✭

    this really needs to be fixed….

  • Member ✭✭✭✭

    Another day, another Vanguard error…

  • Member ✭✭✭
    edited April 1

    That thread you saw WAS EDITED and the 16503 issue was deleted. Dunno why they did that.

    The 16503 isn't new, but it's back. It came up in February and it took until just a few days ago to get it resolved. The "fix" didn't last very long.

  • Quicken Mac Subscription Member ✭✭

    Also still getting the error, started maybe a week ago.

    Error Code:16503

    Server Message:HTTP-400 Error from Vanguard

    2 Questions:

    • should I be using direct connect ( I have been ) or Quicken connect ?
    • Should I use the "Vanguard" or "Vanguard - Personal Investors" ? I have been using "Vanguard"
  • Quicken Mac Subscription SuperUser, Mac Beta Beta

    should I be using direct connect ( I have been ) or Quicken connect ?

    Direct Connect, unless you want to only track your positions but not see you actual transactions

    Should I use the "Vanguard" or "Vanguard - Personal Investors" ? I have been using "Vanguard"

    Unless Vanguard changes something in implementing whatever they are changing/fixing, you would stay with "Vanguard", as the "Personal Investors" connection does not provide Direct Connect.

    Quicken Mac Subscription • Quicken user since 1993
  • Moderator mod

    Hello All,

    Thank you for joining this thread to share that you are also experiencing this issue.

    Our teams are aware of the issue and are currently investigating and working towards a resolution. However, we do not have an ETA nor any new information to share at this time.

    We appreciate your continued patience and support!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Quicken Mac Subscription Member ✭✭

    Add me to the list getting a 16503 error downloading Vanguard accounts over the past few days.

  • Quicken Mac Subscription Member ✭✭✭✭

    still getting the 16503 error.

  • Member ✭✭
    Screenshot 2025-04-01 at 1.41.50 PM.png

    MacOS updated to 15.4.

  • Quicken Mac Subscription Member ✭✭

    I've also been getting the the 16503 error from Vanguard on Qmac for the last couple days.

  • Quicken Mac Subscription Member ✭✭

    Still there for me also

  • Quicken Mac Subscription SuperUser, Mac Beta Beta

    There's a new alert for Mac users getting 16503 (and for Windows users too):

    NEW! 4/1/25 Vanguard OL-295-A and Error 16503

    Quicken Jasmine
  • Moderator mod
    Answer ✓

    Hello All,

    We do now have an active alert for this issue with Vanguard. You can follow this link to access that alert, where I suggest bookmarking it for all further updates and new information. You will also find instructions on how to download transactions directly from Vanguard and import them into Quicken for a workaround while we investigate a resolution to this issue.

    Thank you all!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Member ✭✭✭✭
    Sabrina G

    Me, too. I hope they resolve it in short order. In the meantime, I'll just wait patiently.

  • Member ✭✭✭

    I waited patiently last time - getting really tired of it now

  • Quicken Mac Subscription Member

    Just started getting 16503 error again

  • Quicken Mac Subscription Member ✭✭

    For me, downloading the transaction csv file to import does NOT work. This is because the file uses a shorthand fund name. In Quicken, I have the full name. And there is no symbol in the file, so it can't match the transactions to the correct fund. I basically just have to enter everything in by hand until they fix it, if I want it updated.

  • Member ✭✭✭
    edited April 1
    https://community.quicken.com/discussion/comment/20484400#Comment_20484400

    Me either. The best plan is to wait, you'll note in Account Settings / Download it shows Download transactions starting 3/27/2025. That date in my case is the last successful Vanguard update.

  • Member ✭✭✭

    Fix it PLEASE!!!!

  • Member ✭✭

    I've been unable to download anything from Vanguard for my online accounts since Saturday (3/29). Downloads were working fine after Vanguard fixed the problems from a few weeks ago. Is there a new problem with Vanguard?

  • Quicken Mac Subscription Member ✭✭

    Also getting OFX Error: 16503 on Quicken Mac. Still busted

  • Quicken Mac Subscription Member ✭✭

    same issue here. Vanguard not working

  • Quicken Mac Subscription Member ✭✭✭

    Add me to the list of Quicken for Mac users gettubg error 16503 when attempting to download from Vanguard.

  • Quicken Mac Subscription Member

    Same here. Interesting that other personal finance software using Plaid connects easily. This one is on Quicken. And that other software I'm running parallel - it's for when I finally abandon Quicken Mac.

  • Moderator mod

    Hello All,

    We're actively working with Vanguard to fix this issue, but we don’t have an ETA yet. In the meantime, you can manually download your Vanguard transactions and import them into Quicken. These instructions are also available in the alert.

    Step 1: Download Transactions from Vanguard

    1. Log in to your Vanguard account on their website.
    2. Go to the Activity tab.
    3. Click Download Center.
    4. Find the Quicken data download option.
    5. Select a date range—we recommend choosing Custom and setting it to start 7 days before your last successful download.
    6. Download the file.

    Step 2: Import the File into Quicken

    • Quicken for Windows: Go to File > File Import > Web Connect (.QFX File) and select the file you downloaded.
    • Quicken for Mac: Go to File > Import > Bank or Brokerage File (OFX, QFX) and select the downloaded file.

    Once imported, Quicken will add these transactions to your Vanguard account. Be sure to review them to avoid duplicates.

    We also recommend reaching out to Vanguard directly for updates, as they’ve indicated the issue is on their end.

    We appreciate your continued patience and support!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Quicken Mac 2017 Member

    This really sucks. I get that the problem is on Vanguard's side but the whole reason I pay money to Quicken every year is so I don't have to go all of my FI's websites and manually download OFX / CSV files and untangle / dedup the downloads.

    If Quicken can't do this for me, then I gotta ask: why am I paying for this software?

  • Quicken Mac Subscription SuperUser, Mac Beta Beta

    If Quicken can't do this for me, then I gotta ask: why am I paying for this software?

    @jandersen Not to be overly snarky, but Quicken does do this for you most of the time, even though Vanguard's recent changes have resulted in several recent weeks of blocked access. This isn't a routine occurrence for Vanguard, so unless you assume Vanguard will keep doing this in the future, it's only a temporary inconvenience. And presumably you have other accounts than those at Vanguard, so Quicken is doing its thing for you for those other accounts even though Vanguard is temporarily down. If that's not good enough for you, and your expectation is that there will never be downtime, then perhaps you're right that this software isn't of sufficient value for you.

    Quicken Mac Subscription • Quicken user since 1993

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